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Facilities Coordinator

4 hours ago

Toronto, Ontario, Canada JLL Full time

What this job involves:
Join JLL as a Facilities Coordinator and become a key player in exceptional facility operations. You'll partner with the Facilities Manager to deliver world-class services for a prominent client with multiple office spaces in the Financial District. The Facilities Management Team (FMT) ensures client spaces run smoothly and create an environment for employees to thrive. This dynamic role combines hands-on facility management with strategic client relationship building, offering you the opportunity to make a real impact in commercial real estate.

This role is on-site 5 days/week and requires walking short distances between client sites.

What your day-to-day will look like:

  • Coordinate maintenance and repair services while ensuring top-tier client satisfaction and service delivery
  • Deliver on-site assistance following our proven escalation procedures
  • Manage work orders for internal teams and vendors while meeting KPIs and monitoring service agreements
  • Collaborate with your account team to implement best practices and cutting-edge facility management solutions
  • Support operating and capital budget development and assist FMT with client projects from conception to completion
  • Ensure compliance with JLL standards while maximizing vendor relationships and operational efficiency

Required Qualifications:

  • 2+ years of facility management experience (corporate, service provider, or consulting)
  • Strong communication and organizational skills with proven ability to juggle multiple priorities
  • Basic knowledge of building mechanical and electrical systems
  • Experience with work order management, KPIs, and service level agreements
  • Customer service mindset with emergency response capabilities

Preferred Qualifications:

  • Experience with budget management, vendor coordination, and contract administration
  • Knowledge of sourcing strategies and performance management
  • Background in corporate real estate support and compliance standards