Facilities - Facilities Supervisor

2 days ago

Toronto, Ontario, Canada Elmwood Spa Full time

For over 40 years, Elmwood Spa and Elmspa have been the leading destination for a relaxing and pampering experience. We have evolved throughout the years while keeping our historic façade that many know and love. We are a destination for celebration, relaxation, and an urban escape for all. We are proud of our rich heritage as Toronto's Leading Day Spa.

About The Role
Elmwood Spa — one of Toronto's most recognized urban day spas — is seeking a dedicated
Maintenance
Supervisor
to oversee operations for our downtown properties: Elmwood Spa, Bangkok Garden Restaurant, and Elmwood Business Offices.

Job Description
Elmwood Spa and elmspa are seeking a
Maintenance Supervisor – Operations
to oversee and perform day-to-day maintenance activities across our spa facilities. This is a
hands-on supervisory role
in a live, guest-facing environment, supporting safe, efficient, and uninterrupted operations.

The Maintenance Supervisor works closely with the Building Operator for system-level issues and does not include engineering or building system optimization responsibilities.

What You'll Be Doing

  • Supervise and perform daily maintenance across spa facilities, including treatment rooms, pools, steam rooms, saunas, change rooms, and back-of-house areas
  • Respond promptly to maintenance issues and emergencies, including after-hours calls as part of an on-call rotation
  • Complete minor repairs and corrective maintenance within approved scope
  • Execute and document preventative maintenance tasks and routine inspections
  • Supervise and schedule maintenance staff to support operational needs
  • Coordinate approved contractors and trades, ensuring work is authorized, safe, and minimally disruptive
  • Maintain work orders, maintenance logs, keys, and access records
  • Escalate system-level issues to the Building Operator or management as required
  • Support health, safety, and environmental compliance (WHMIS, PPE, pool operations support)
  • Communicate clearly with Operations, Spa Leadership, and other departments

What We're Looking For

  • 3+ years of hands-on maintenance experience (hospitality, spa, or guest-facing environments preferred)
  • Previous supervisory or lead-hand experience
  • Working knowledge of plumbing, electrical, mechanical, and pool systems
  • Pool maintenance experience required
  • WHMIS certification required
  • Ability to work flexible hours, including evenings, weekends, and on-call rotation
  • Bondable with a clean criminal background check

Benefits & Perks

  • Extended health, dental, and vision benefits after six months
  • Paid vacation and statutory holidays
  • Employee spa services and product discounts
  • Uniforms and safety equipment provided
  • Opportunities for training and professional development
  • Supportive, team-oriented work environment

This Role Is a Good Fit If You

  • Prefer a hands-on, operational role rather than an engineering position
  • Are comfortable working in a live, guest-facing environment
  • Can prioritize tasks and remain calm under pressure
  • Enjoy leading a team and coordinating work to keep operations running smoothly

Elmwood Spa & elmspa are equal opportunity employers. Only candidates selected for an interview will be contacted.
Elmwood Spa and Elmspa recruits and selects the best-qualified candidates in accordance with our equal opportunity employment approach. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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