Receptionist/Administrative Assistant

Receptionist

Energize Health is looking for an upbeat, courteous, and confident individual to join our work family as a receptionist, working Fridays at our Acadia office (SE Calgary) and Sundays at our Evanston office (NW Calgary).

There will be opportunities for additional shifts by way of covering vacation, sick, or personal leave for other members of the front desk team. These are on an as-needed/ as-available basis.

This role centers around reception and administrative duties, providing unparalleled customer service to our amazing client base, and supporting our team of chiropractors, physiotherapists, massage therapists, and other allied health care providers.

The minimum hours of work are:

• Friday from 3:30 pm to approximately 8:15 pm (Acadia location), and
• Sundays from 9:45 am to approximately 5:15 pm (Evanston location)

The people we love working with are:

• Reliable, honest, confident, and trustworthy,
• Extremely skilled communicators (in person, over phone, written),
• Able to prioritize multiple conflicting demands, without getting flustered or forgetting something,
• Comfortable with technology (Windows/ PC; previous experience with JaneApp would be an asset but training will be provided),
• Self-starters who are able to work independently (with support as needed),
• Available for the regular hours of work described above, ideally with flexible availability to cover additional shifts as needed.

Responsibilities are what you may expect from a busy chiro/ physio/ massage clinic, except there is minimal filing as almost everything we do is digital. You will:

• Be able to reliably commute to both of our locations for the shifts as described;
• Be knowledgeable, confident, and proficient when fielding inquiries and making recommendations for existing and prospective clients (training will be provided);
• Develop rapport with our clients (this is where your super friendly personality shines);
• Assist with client retention and engagement strategies;
• Manage the appointment schedules of our clinical team;
• Handle payments and submit insurance claims;
• Launder clinic linens and take care of light cleaning;
• Enjoy opportunities to gain exposure to other areas of business including marketing, design, client relations, business development, recruitment, procurement - the sky is the limit

How to Apply: Resumes are helpful, but they only tell part of your story. If you really want to catch our eye, please include a brief note or cover letter to share why you'd be a great fit for our team. Even just a couple sentences is fine Please make sure to let us know your availability.

About us: Energize Health is a multidisciplinary clinical practice with two Calgary locations, owned by Lisa Shaw & Josh Shaw, who are partners in every sense of the word. Our daily clinical operations are managed by our incredible front desk team members, and we employ a team of amazing, hand-picked health care professionals including chiropractors, physiotherapists, acupuncturists, manual osteopaths, and massage therapists.

Our clients love us because of our top-notch customer service, and our focus and specialty in rehabilitating acute injuries and chronic pain. We are also fortunate to see quite of number of clients for general health "maintenance" and well being. We pride ourselves on providing evidence-informed (backed by credible science and research) rehabilitative solutions, with the ultimate goal of helping our clients "LIVE LIFE PAIN FREE".

Our clinic offers a professional, supportive and stable work environment. You will be truly valued, appreciated, and an integral part of our team.

Job Types: Part-time, Permanent

Pay: $17.00-$18.00 per hour

Benefits:

• Casual dress
• Company events
• On-site parking
• Paid time off
• Store discount

Application question(s):

• *Are you available for the shifts and hours as outlined in the job posting?*
• Resumes are great but they only tell part of your story. If you really want to catch our eye, please include a brief note or cover letter to share why you'd be a great fit for our team. Even just a couple sentences is fine Please help us get to know you. :)

Experience:

• JaneApp (or comparable): 1 year (preferred)

Work Location: In person