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Social Media Manager
3 weeks ago
This role is a 3 month fixed term contract.
This role is part of our eBay Inhouse team, where you will be employed by DEPT but embedded within eBay.
JOB PURPOSE
We're looking for a Social Media Manager to help shape and grow eBay's social presence across our Trading Cards & Collectibles categories. This includes managing organic social channels across established and emerging platforms.
In this role, you'll support the development and execution of the organic social strategy, help build influencer briefs, curate content, and assist in on-the-ground activations at culturally relevant events. You'll partner closely with marketing, business, and cross-functional teams to translate initiatives into clear social plans and editorial calendars.
You'll synthesise performance insights (organic social data, influencer reporting, internal dashboards, category trends) into recommendations that inform content planning. You will work closely with brand marketing, communications, and creative partners to support category and campaign needs, while contributing creative ideas and helping foster a community of collectors and enthusiasts.
KEY RESPONSIBILITIES
- Support the development and execution of the collectibles organic social strategy across channels.
- Manage influencer marketing efforts for the collectibles category, from brief creation to coordination with partners.
Bring platform knowledge and emerging trends to help shape creative ideas and test/learn opportunities. - Help maintain and enforce social channel best practices to drive engagement.
- Monitor and analyze performance data to provide insights and recommendations for content optimization.
- Manage day-to-day project needs, ensuring alignment across partners and timely delivery of assets.
- Collaborate closely with Brand Marketing, Media Planning, Communications, and other cross-functional partners.
- Support processes that improve workflow efficiency and help drive consistent, high-quality output.
- Manage day-to-day relationships with external agencies supporting organic social and influencer programs.
WHAT WE ARE LOOKING FOR
- 4–6+ years of experience in social media management, ideally within ecommerce or consumer brands.
- Hands-on experience managing organic social channels and influencer initiatives, with measurable results.
- Strong understanding of platform best practices, content creation, and social tools.
- Ability to translate social insights and data into actionable recommendations.
Experience managing projects, coordinating stakeholders, and delivering high-quality work on deadlines. - Ability to work collaboratively across cross-functional teams including Brand Marketing, Media Planning, Communications, and Growth.
- Knowledge of Trading Cards & Collectibles is a plus, but not required.
WE OFFER
- A flexible, hybrid working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.
- A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY, EQUITY & INCLUSION
At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
