Sales Representative

About Us

At Bienenstock Natural Playgrounds, we connect children with nature by creating natural play opportunities that emphasize creativity, interaction, and pedagogy. Our team is a diverse group of designers, educators, fabricators, and constructors, dedicated to fostering natural curiosity, creativity, and a sense of adventure through our playgrounds and educational initiatives.

Position Overview

As the Sales Representative, you will play a key role in driving new business opportunities and supporting the growth of our client base. You will be responsible for prospecting, qualifying leads, identifying RFP opportunities, closing small-scale sales, and maintaining an active sales pipeline. You will also manage quoting and contract preparation to support a seamless client onboarding process.

This role is ideal for someone who is highly organized, detail-oriented, proactive, and thrives in a fast-paced environment. You are comfortable conducting outreach, building client relationships, and taking ownership of moving opportunities through the sales cycle. You are a natural go-getter who excels at collaborating cross-functionally and takes pride in delivering top-notch client experiences. Your work will be crucial in keeping the sales pipeline moving efficiently and ensuring a seamless client experience.

Key Responsibilities

Prospecting & Lead Generation

• Research, identify and engage new sales opportunities through outbound prospecting, monitoring RFP or tender listings.

Lead Qualification

• Evaluate and provide timely follow-up to incoming leads generated by the Marketing Team through phone, email, client meetings, or other outreach methods to understand project vision, readiness and budget.
• Collaborate with senior team members as required based on the client's project parameters.

Sales Execution

• Full ownership of the sales cycle of smaller scale projects between $10K-$100K from handling incoming order requests, quoting, and closing them to championing an exceptional post sale experience.

Quote & Order Management

• Prepare accurate quotes for incoming order inquiries and tender pricing requests and provide necessary follow-ups.
• Collaborate with Finance, Production, and Install to coordinate deposits, contract requirements, and order timelines.  

Product Knowledge

• Maintain expert product knowledge of Bienenstock's offerings including nature's instruments and Outclass outdoor classrooms.

Pipeline Management & Metric Accountability

• Accurately maintain all lead activity, sales metrics, and closing forecasts in the CRM and related software to provide reliable data to internal departments and build a healthy pipeline of prospects.

Client Communications & Internal Liaison

• Collaborate with internal teams to proactively inform clients on order status relating to production and shipping.
• Stay informed on industry trends, client needs, competitive landscape, and customer feedback to improve sales strategies and inform marketing initiatives.

Qualifications

• Minimum 2 years' experience of proven sales success in sales support, order processing, or customer service in a client-facing environment.
• Experience with selling outdoor equipment, landscape product sales, RFP documentation or related fields and activities is an asset.
• Proficient with HubSpot CRM, Buildertrend, and Google Workspace; confident in managing complex sales cycles.
• A completed diploma or bachelor's degree in business or a related field of study.
• A personal passion for nature and the outdoors and commitment to Bienenstock's values: Play/Joy, Ownership, Trust/Integrity, Excellence, and Teamwork

We are particularly looking for candidates who:

• Are pipeline-driven – you have excellent communication, outreach, follow-up, and closing skills.
• Own their numbers – you forecast with precision, track meaningful sales activities, and consistently meet and exceed targets.
• Deliver exceptional client experiences – your ability to connect with clients leads to repeat business and referrals.