Director of Food

RENÇONT

Director of Catering

Courtyard & Residence Inn Montréal Aéroport

Restaurant Il Soffio Restaurant & Bar

7000, Place Robert-Joncas, Ville Saint-Laurent (Montréal)

About us:

Joining the Courtyard & Residence Inn Montreal Airport means becoming part of two complementary hotels where comfort, modernity, and service excellence come together. Ideally located just minutes from Montréal–Trudeau International Airport, our recently renovated properties offer a refined and distinctive guest experience.

At the heart of our culinary offering is Il Soffio Restaurant & Bar, a contemporary Italian restaurant inspired by the Campobasso region, featuring authentic, flavorful, and approachable cuisine in a chic and welcoming atmosphere.

By joining our team, you become part of a committed, professional, and collaborative environment where every associate contributes to delivering impeccable service around the clock. As an associate, you are part of the Marriott International network, globally recognized for its exceptional hospitality, robust development programs, and outstanding career growth opportunities.

What we offer

We offer a stimulating, human and structured environment, with competitive advantages:

• Registered Retirement Savings Plan (RRSP) with employer contributions
• Comprehensive group insurance (life, medical, disability)
• Paid leave, social leave and public holidays
• Exceptional Marriott discounts at more than 8,000 hotels
• Recognition program, wellness initiatives and internal events
• Referral bonuses & performance bonuses
• Continuing education, development plan, opportunities for advancement
• Stable, modern and collaborative environment
• Many other benefits to discover

Role and mission

Reporting to the Director of Operations, the Director of Food and Beverage is responsible for the strategic, operational and financial management of all catering activities, including Il Soffio Restaurant & Bar, Banquets and Events, F&B services related to both hotels. You are the conductor of F&B operations, guaranteeing the quality of the customer experience, the mobilization of the teams and the profitability of the department.

Key Responsibilities

1. Management of restoration operations

• Plan, organize and supervise the day-to-day operations of the restaurant and banquets
• Ensure consistency between culinary vision, service and customer experience
• Ensure compliance with MAPAQ, OHS, hygiene and sanitation standards
• Optimize operational processes based on traffic and seasonality

2. Leadership and team management

• Supervise, mobilize and develop the catering teams (kitchen, service, banquets)
• Participate in recruitment, onboarding and ongoing training, in collaboration with HR
• Scheduling and ensuring effective workforce management
• Evaluate performance, recognize talent and maintain a healthy work environment

3. Financial Management and Performance

• Participate in the development and monitoring of the F&B budget
• Control costs (food, beverage, labour, inventory)
• Analyze performance indicators (revenues, margins, customer satisfaction)
• Implement continuous improvement and profitability actions

4. Development of the offer and strategic collaboration

• Collaborate with Sales & Marketing teams
• Contribute to the creation of menus, special offers and distinctive culinary experiences
• Analyze market trends and opportunities for your department

5. Customer Experience and Representation

• Ensure a high level of customer satisfaction and proactively manage sensitive situations
• Represent the department at internal and external meetings
• Maintain strong relationships with partners, suppliers and customers

Working conditions

• Flexible schedule including evenings, weekends and holidays

Desired profile

Education and experience

• Degree in Hotel Management, Catering, Administration or related field (Asset)
• Minimum of 2 years of experience in food and beverage management in a hotel environment
• Experience in budget management, team supervision and F&B operations
• MAPAQ Certification (Asset)
• Knowledge of Marriott systems (an asset)

Key Competencies

• Mobilizing and results-oriented leadership
• Excellent customer service
• Ability to evolve in a dynamic and demanding environment
• Bilingualism French/English required
• Availability for a variable schedule (evenings, weekends, holidays)

About Urgo Hotels Canada

Urgo Hotels Canada is a major player in hotel management and development with more than 40 years of expertise. Since our strategic partnership with Hersha Hospitality Management (HHM) in 2022, we are part of a network of more than 235 hotels in North America, Quebec and Ontario. Guided by our values, we create stimulating work environments and memorable customer experiences.