Branch Manager

Branch Manager

Spark Power, a trusted partner in energy in North America, is looking for a Branch Manager in Cambridge. The Branch Manager will be responsible for all aspects of branch development, customer relationship management, building and managing a strong electrical contracting team. The Branch Manager will have significant contact with customers and will need to interpret their requests and then assign appropriate resources to meet their needs.

What will you do as the Branch Manager

• Conduct self in a professional manner with internal team members and customers,
• Manage team within a fast paced, customer-focused environment including training, scheduling, hiring, ensuring compliance with company standards,
• Promote a positive company culture,
• Participate in recruitment processes to select top talent,
• Responsible for achieving targets linked to the P&L of the Branch,
• Responsible for obtaining any, and all regulation and legislation permit requirements under local jurisdictional compliance,
• Monitor work orders for accuracy to ensure profitability and customer satisfaction,
• Actively monitor customer accounts and maintain regular customer communication to secure future business,
• Prioritize and expedite all service calls with a strong sense of urgency,
• Develop new customer relationships - continuously seek opportunities to present Spark Power as that customers solution provider,
• Measure workforce effectiveness, create objectives, deliver performance reviews, and address performance gaps,
• Provide professional development for employees through, coaching, mentoring, and training,
• Use budgets to monitor and evaluate performance, ensuring compliance with corporate needs and objective,
• Monitor and ensure that all quotes are accurate in terms of expected chance of winning, price and dates. Constantly review the quote statistics and share best practices.
• Inspecting completed work and as-built drawings to verify compliance with job requirements and any related codes/regulations and ensuring quality workmanship,
• May be required to work extended hours on short notice and/ or respond to emergency call-in.
• Coordinate with local electrical inspection governance to have work correctly approved as per the local code requirements.
• All other duties as assigned

Spark Power Employee Benefits and Perks:

• Diverse customer base-including: industrial, commercial and institutional
• Competitive wages and commission, and bonus structure
• Excellent benefits package with flexible options and wellness spending accounts
• RRSP
• Hands-on and supportive leadership team
• Continuous training and skills improvement including Spark U and external training
• Employee referral bonus program
• Corporate discounts (hotels, travel, insurance, retail)
• …much more

Do you have the Spark? Here's what we're looking for:

Who is Spark Power?

• A valid Journeyman Electrician/Valid 309A License or equivalent, as per location
• A Certified C-10 Electrical Contractor would be an asset
• 10+ years of relevant electrical experience, preferably in an industrial setting
• Solid knowledge of Electrical Code/Ontario Electrical Code/Occupational Code and Legislation
• A valid "C"/"G" class drivers license with a clean driving record
• Experience in performing financial analysis, tracking, budgeting, and resource planning
• Previous experience managing a small, highly effective team
• Must be self-driven, highly motivated & able to work without supervision
• Ability to multi-task & manage numerous projects simultaneously
• Excellent interpersonal, written, and verbal communications skills, including complete mastery of English language
• Strong demonstrated stakeholder management and negotiation skills
• Exceptional problem-solving and troubleshooting skills with methodical decision making
• High degree of attention to detail & follow-through
• Willingness to travel as necessary

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Power. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.