Senior Manager, Communications, Private Banking

Job Description

What is the opportunity?

Working with the RBC Private Banking communications team, the Senior Manager, Communications, is responsible for the development and execution of communications that support and advance Private Banking's strategic initiatives and drive business enablement and employee engagement.

What will you do? 

• Provide timely communications expertise, proactive support, advice, and coaching to implement strategies and transformational initiatives across Private Banking.

• Coach, mentor, impact & influence key partners to optimize communication planning, practices, and tactics. Works in collaboration with partners in Private Banking, Personal Banking, Commercial Banking, Wealth Management and enterprise corporate communications to increase employee understanding of initiatives and cultivate an engaged workforce through storytelling and effective communications.

• Develop strategic direction, champion communication excellence and benchmark best practices.

• Develop and implement communication plans to support business partners and RBC enterprise with their messaging to Private Banking.  Determine the relevant language for each audience and the appropriate communications channels available including team meetings, email, intranet, RBC Connect.

• Provide day-to-day tactical support in the development and execution of communications material including intranet articles, executive messages, social media posts and speeches, presentations, memos, blogs, videos and printed materials ensuring information is timely, relevant and accurate.

• Support the strategy and development of executive communications.

• Support the measurement of communication effectiveness by establishing and promoting performance measures, and gathering and preparing reports as required

• Research and maintain awareness of current communication best practices in the industry and at RBC to recommend innovative communication strategies

What do you need to succeed?

Must Have

• University degree and post grad certificate in corporate communications or a related field along with excellent oral and written communication skills

• 7 years of experience working in corporate communications

• Experience in managing internal communication and implementing internal communication programs.

• Excellent project management skills and ability to multi-task across many projects

• Highly collaborative and innovative team player

• Strong Impact and influence competencies and highly results-oriented

• Proficient in using Excel, Word, PowerPoint and experience in digital media and/or web design

• Highly effective time management skills with the ability to prioritize and plan effectively

Nice to Have 

• French would be an asset 

• Financial services experience

What's in it for you?

We thrive on the challenge to be our best, we use progressive thinking to keep growing, and we work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work and to take on progressively greater accountabilities  

• Access to a variety of job opportunities across business and geographies

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time Management

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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