Program Assistant

Catholic Social Services is currently seeking a contract full-time, 40 hours per week, Program Assistant in EDMONTON to join our Collaborative Service Delivery team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community

This position's schedule: Monday to Friday, 8:30am – 5:00pm. This contract will end on June 31, 2027.

Job Summary:

The Program Assistant assists the Collaborative Service Delivery (CSD) program with the related administrative responsibilities in accordance with the Agency's philosophy, goals, and objectives. The position includes significant attention to detail around a large volume of financial data and analyzing said data. The position also requires navigating internal and external stakeholders.

Key responsibilities:

• Assists in the day-to-day administration of the CSD program
• Completes accounting tasks: accounts receivable, accounts payable, invoicing
• Analyzes invoices and emails from multiple sources to determine appropriate financial coding and if the amounts are within budget allocations
• Assists in preparing statistics: monthly/yearly CSD statistics required by Agency and Alberta Children's Services
• Provides information on statistics, program resources, or inventory based on contract requirements
• Understands, supports, promotes, and adheres to the Agency's vision, mission, values, and organizational ethics, and treat all persons with humility, compassion, and respect
• Presents as a positive and professional role model and ambassador for the Agency in interactions with clients, stakeholders, and the public. Maintains respectful personal boundaries
• Communicates effectively and respectfully in a professional and confidential manner with all Agency employees, and internal and external stakeholders
• Ensures appropriate and confidential handling and storage of client/Agency information and documentation in accordance with Agency policies and procedures
• Problem solving concerns around vendor and internal systems that are causing possible loss of services for families and vendors
• Completes and submits monthly documentation as per standard procedures on or before assigned due dates, such as employee month-end progress report, mileage, cheque requisitions, etc.
• Attends and actively participates in scheduled team meetings. Supports team initiatives and helps to identify problems and suggest solutions
• Attends and actively participates in committees as designated
• Attends/takes/prepares minutes for team meetings as designated
• Attends and participates in individual supervision, minimally once per month
• Attends mandatory training as required
• Monitors stationary supplies and reorders as required
• Monitors, orders, tracks and prepares Bus tickets, gift cards, mobile phones for clients and phone minutes
• Organizing, assigning and maintain program vehicle, car seats and car seat room and family time room as designated.
• Performs other related duties as required

What This Job Requires:

• Minimum of Business Administration Diploma/Certificate or equivalent
• Demonstrated proficiency with technology and various programs, including Microsoft Office suite especially Excel and Pivot Tables as well as being able to create Statistical Reports and databases
• Minimum of 1 years' professional experience in Administration
• A high degree of attention to detail, accountability, and accuracy
• Competent in understanding and working with Accounts payable and receivable applications with a working knowledge of budgets

Skills and Abilities:

• Demonstrated commitment to collaboration and strong interpersonal skills
• Excellent planning, organizational, and time management skills
• Demonstrated awareness and sensitivity towards those with diverse needs
• Ability to manage sensitive and confidential information
• Strong communication skills, both written and verbal
• Strong public speaking, facilitation, and research skills
• Attention to detail and accuracy with strong problem-solving skills
• Confidence in taking initiative, multitasking, establishing priorities, and working independently with limited supervision
• Strong team player

What We Offer:

• The salary for this position is $44,286.48 to $49,819.68 based on qualifications and experience.
• We offer flexibility and supportive working environment.
• Flexible benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 50 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

We welcome and celebrate the diversity of our employees and volunteers who choose to work with our Agency in support of our mission, values, and principles. We employ and serve people of all faiths, or no faith, while respecting all backgrounds and experiences.

"As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion and respect."

Our values are at the core of everything we do

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.