Client Solutions Advisor – Residential

4 days ago

Calgary AB TE T, Canada All Brite Glass Full time $45,000 - $65,000 per year

All-Brite Glass & Tint is a proudly Canadian, family-owned business with over 30 years of experience serving the residential and commercial glass markets. Founded in Ontario and now expanding across the country through franchising, All-Brite has built a national reputation for being Fast, Safe & Reliable.

Our newest location in Calgary, Alberta, brings our expert Glass Repair, Replacement, and Window Film Services to Western Canada — continuing our mission to help Canadians see clearer and live better.

We're looking for a Client Solutions Advisor — a motivated, client-focused professional who thrives on helping homeowners, contractors, and businesses find the right glass solutions for their needs. You'll be the trusted guide from inquiry to installation, ensuring every client enjoys a seamless, WOW experience.

What You'll Do

Serve as the first point of contact for residential and commercial clients — in person, by phone, and online

Listen, understand, and diagnose client needs, recommending glass repair, replacement, or window film solutions

Prepare detailed estimates, coordinate site visits, and schedule installation or service appointments

Communicate clearly with clients throughout each project to ensure satisfaction and clarity

Manage documentation, purchase orders, and scheduling in our CRM and operations systems

Upsell and cross-sell additional services to maximize client value and strengthen relationships

Participate in our Glass Solutions Career Pathway Training Program to advance your skills and career

Who You Are

You're friendly, articulate, and client-focused — you love solving problems and building relationships

Organized and detail-oriented — you can manage multiple clients and projects smoothly

You have experience in customer service, inside sales, or project coordination, ideally in trades, construction, or home improvement

You're comfortable using technology (CRM, scheduling, quoting tools)

You take initiative, follow through, and bring positive energy to the team

You embody the Ideal Team Player values — humble, hungry, and people-smart

Why Join All-Brite

Competitive Pay: $45,000 – $65,000+ with performance bonuses

Group Health & Dental Benefits

Paid Training & Career Growth through our Glass Solutions Pathway

Health & Fitness Bonus – because well-being matters

Birthday Off + Wellness/PTO Days

A culture of appreciation and teamwork – we recognize, re-appreciate, and reward

Join a team that doesn't just deliver glass — we deliver clarity, craftsmanship, and confidence.

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