Program Manager

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

A Strategic Role at the Heart of Logistics

Key Responsibilities:

· Project Coordination: Assist the Director of Operational & Technology Platforms in developing project plans, timelines, and deliverables for the digital transformation program.

· Stakeholder Management: Liaise with internal teams (i.e. IT Development & Engineering, AI, Operations, Finance, Human Capital, Marketing, Automation, Continuous Improvement and Engineering ) and external vendors to ensure alignment and smooth communication.

· Meeting Facilitation: Schedule, coordinate, and document project meetings, prepare agendas, and ensure follow-up on action items.

· Project Tracking: Monitor project progress using tools like MS Project, Jira, and other project management software. Track deadlines, milestones, and project resources.

· Budget Support: Assist in tracking project expenses, ensuring adherence to the allocated budget, and processing invoices related to project activities.

· Risk Management: Identify potential project risks and support in the development of mitigation strategies.

· Documentation: Maintain comprehensive project documentation, including meeting minutes, status reports, and updates to stakeholders.

· Change Management: Assist in planning and implementing change management activities, including training schedules and communication plans for project rollouts.

· Reporting: Prepare weekly status reports and dashboards for senior management to provide visibility into project progress and challenges.

Qualifications:

· Bachelor's degree in business administration, project management, IT, or related fields.

· 6-8 years of experience in project coordination or management, preferably in digital and operational transformation or technology-related projects.

· Experience in project management or operations in a logistics and transportation industry

· Knowledge of project management methodologies (Agile, Waterfall) and tools (e.g., Jira, MS Project).

Personal Attributes:

· Problem-solving mindset with the ability to anticipate project needs.

· Ability to work in an extremely fast-paced environment and manage competing and changing priorities.

· Detail-oriented with a strong focus on accuracy and deadlines.

· Collaborative team player with excellent interpersonal skills.

· Exceptional problem-solving abilities and the capacity to grasp new concepts quickly

· Strong analytical skills and the ability to think critically and make data-driven decisions

· Strong organizational, time management, and multitasking abilities.

· Excellent written and verbal communication skills.

· Familiarity with digital transformation initiatives, especially in transportation or logistics, is a plus.

· Proficiency in MS Office Suite (Excel, Word, PowerPoint) and Jira

· Proficiency in French and English

What we offer:

· Competitive compensation package.

· Group insurance plan and RRSP after 3 months.

· Hybrid role, working location is Montreal (QC); expectations is 3 days per week in the office.

· Training program and reimbursement of professional title fees.

Why Join Us? 

At Intelcom | Dragonfly, you'll thrive in a flexible and stimulating environment, surrounded by passionate talent. You'll also enjoy a wide range of benefits: 

On-site gym with a personal trainer 

Employer-provided lunch of your choice 

Comprehensive group insurance 

Group RRSP plan 

Wellness days 

Partial reimbursement for public transportation 

Employee Assistance Program 

 …and much more. 

Diversity & Inclusion 

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. 

We embrace diversity, ensure equity, and foster a true sense of belonging. 

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.