Team Leader

The Program

At Taproot Community Support Services, we're a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot's future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1984 we've grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

This Supportive Independent Living program in Slave Lake, AB, encourages persons with developmental disabilities to maximize their independence, further develop their unique strengths and enjoy community integration through social, recreational and community activities.

The Position

The Team Leader provides direct supports for persons with developmental disabilities or other mental health concerns and supervises staff at multiple program sites, ensuring high quality physical, behavioural and emotional supports. This is achieved through hiring and scheduling staff who are trained and committed to delivering service excellence; developing and monitoring Individual Service Plans (ISP), and working directly with the persons served and their families/care teams to develop a safe/goal-oriented program.

The Team Leader oversees multiple program sites, including persons served and the staffing team.

Scheduling:
One (1) permanent full-time position working 40 hours per week.

• Monday through Friday

• Direct Support: 20 hours per week working directly with persons served

• Supervision: 20 hours per week overseeing staff and program operations

• Will be required to provide on-call and after hours support as needed

In Your Role You Will

• Provide frontline supports in the programs and supervision/program administration duties (scheduling, supervision, training, reporting, etc.)

• Work a combination of days, evenings and weekends, as required

• Manage the daily operation of the program(s) (facilities, equipment and staffing)

• Ensure comprehensive/accurate recording and reporting of information (e.g. daily logs, incidents reports)

• Approve time sheets and related payroll documents

• Complete staff performance reviews/improvement plans and individual support plans.

• Be available for on call rotation

***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• Diploma or Degree in Disabilities Studies, Social Work, Human Services, Special Education, Psychology, Sociology, Nursing, Management, etc.

• 2+ years management/supervisor experience

• 5+ years' experience providing residential service to persons with developmental disabilities and complex needs; Disability Support Worker or Practitioner, Healthcare Aide or LPN

• Will consider other combinations of experience and education.

• Knowledge of developmental disabilities; augmented by specialized training

• Experience writing and implementing program plans and goals an asset

• Valid class 5 driver license, clear driving abstract and vehicle

• First Aid/CPR Certificate

• Non-violent Crisis Intervention, Medication Administration, Abuse Protocol, Proactive Procedures and Behavioural Strategies, Foundations and Disabilities Training

• Leadership and crisis management skills

• Excellent verbal and written communication skills

• Work with multiple persons served, as well as, with staffing teams

• Calm, confident, patient, self-motivated and motivates others; a positive role model.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends

• Work/life balance

• Learning and career development opportunities

• Competitive wages and salaries

• Paid vacation and benefits for eligible employees

• Matching RRSP plan for eligible employees within Alberta

• Professional development opportunities and job-related training

• Employee and Family Assistance Program

• Long Service Milestone rewards

• Employee referral bonus program

• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website:

We recognize that equity diversity and inclusion (EDI) is an important element in our work and in our day to day lives.

No telephone calls please. Only those candidates selected for an interview will be notified.

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