Yard Supervisor

About Us
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

About The Team
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Job Description
The Yard Supervisor is responsible for supervising a large team of employees (large volume branch), monitoring lot inventory/infrastructure, preparing/preserving vehicles, ensuring that the lot is properly set up in preparation for auctions, and maintaining inventory of vehicles/parts.

Responsibilities

• Responsible for creating and maintaining a safe work environment that includes but not limited to ensuring all safety policies and procedures are followed and guarantee staff compliance for all training initiatives and deadlines. Focused on fostering a work environment where safety is a top priority with the team
• Ensure that the facility is maintained in a presentable fashion for day-to-day operations
• Actively monitor and train staff to ensure their core duties are being carried out in a timely and efficient manner which helps safeguards that the SLA agreements and clientele expectations are meet
• Actively educate the staff and promote vehicle enhancements (i.e. shrink wrapping, steam cleaning, proper cleaning, detailing when needed). By doing so will enhance the value of a vehicle at auction and drives profitability at the locations
• Monitoring lot inventory and infrastructure. Specifically, daily yard and fence walks are routinely being done which aids in maintaining inventory of vehicles and parts. This will help in the prevention of loss (i.e., holes in fence, inventory missing or vehicles out of place)
• Responding to customer inquiries in a timely manner such as missing personal belongings, verifying vehicle damage/condition, lot location of vehicles maintaining that customer centric focus and all other inquiries as needed
• Recommend or perform personnel actions such as salary increases, performance reviews, hiring, and disciplinary action
• Duties are subject to change, based on business needs
• Ability to apply appropriate use of security, maintenance, and safety procedures to protect Company and customer assets
• Ability to apply appropriate use of personal protective equipment (i.e., safety gloves, safety glasses)
• Ability to avoid accidents by recognizing potentially unsafe situations and responding appropriately when accidents occur
• Ability to follow appropriate industry-specific regulations related to the handling of hazardous materials
• Perform other duties as assigned

Qualifications

• Basic automotive repair; general mechanical knowledge of vehicles
• Proficiency with handheld PDA
• Basic operation of a forklift or loader
• Capable of interacting effectively and supportively with customers & towers
• Must be able to perform activities that involve stooping, bending, standing, and walking for reasonable periods
• Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area
• Strong supervisory experience
• Positive attitude
• Professional and clean appearance
• Able to communicate effectively with team and customers
• Work both indoors and outdoors year-round, and climb on and off large equipment and trucks
• Travel Requirement 10% of time