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Communications Intern

2 weeks ago

Burlington, Ontario, Canada Burlington Hydro Full time

Burlington Hydro – Powering the Careers of Tomorrow

Are you looking for a meaningful internship with an organization that values teamwork, sustainability, and community impact? At Burlington Hydro, we don't just provide electricity—we are powering a brighter future for our community.

The Role

We are looking for a motivated and enthusiastic individual to join our team as a Communications Intern for a 12-month term beginning in early 2026 (January or February start date preferred). Reporting to the Director, Communications & Stakeholder Experience, this position will support the team in delivering electricity Demand Side Management (eDSM) programs under Ontario's Save on Energy brand. The intern will assist with promotional and awareness campaigns that encourage residential and business customers to adopt energy efficiency initiatives and will collaborate with internal teams, external partners, and a variety of customer groups to support program engagement and communications activities. This role provides an opportunity to gain practical experience, learn from skilled professionals, and contribute to the success of the department and the organization.

What You Will Do

  • Support communication and outreach activities for Commercial, Industrial, and Institutional (CII) customers
  • Assist in identifying energy-saving programs and opportunities tailored to customer needs
  • Support customers with program eligibility, application, and implementation processes to help ensure a seamless experience
  • Assist in developing social media content aligned with IESO's provincial marketing campaigns
  • Participate in community events to help promote Save on Energy initiatives
  • Help maintain and update website content related to energy efficiency programs
  • Work collaboratively with engineering, operations and other teams to ensure accuracy of information and support to customers
  • Assist in preparing educational materials and engagement campaigns in collaboration with internal teams and external partners
  • Support the coordination and delivery of internal training sessions, customer webinars, and resource materials to build awareness and capacity among both staff and customers
  • Stay current with industry trends, regulatory changes, and emerging technologies relevant to DSM and electrification
  • All other duties as assigned

What We Are Looking For

  • Post-secondary degree or diploma in environmental studies, marketing and communications, business, or a related field
  • Minimum 1–3 years of experience in a customer service, marketing and communications and/or energy management role

What You'll Need to Be Successful

  • Ability to build trust and foster collaboration with internal teams, customers, and community partners
  • Experience in customer-facing roles with a focus on service delivery, problem-solving, and stakeholder satisfaction
  • Excellent communication and presentation skills, with the ability to translate technical concepts into accessible language and develop engaging content for diverse audiences
  • Strong analytical skills with the ability to interpret data, identify trends, and support continuous improvement initiatives
  • Ability to adapt in a fast-paced environment and take initiative to identify opportunities and solve problems
  • Strong organizational skills with the ability to respond to multiple priorities, deadlines, and reporting requirements
  • Proficiency in Microsoft Office and project management tools
  • Knowledge of Ontario's energy landscape, including IESO programs and regulatory frameworks, is preferred
  • Experience working with or within local distribution companies (LDCs), energy service providers, or public-sector organizations is an asset

Who We Are

Since 1945, Burlington Hydro has been powering the growth of Burlington with reliability, empathy and innovation. As a local distribution company (LDC), we serve a vibrant community across 188 square kilometres, delivering electricity to over 69,500 customers.

At Burlington Hydro, we're more than just an energy provider—we're committed to driving sustainability, supporting our community, and fostering a workplace where people succeed together.

Our core values – teamwork, safety, empathy, reliability, community, and stewardship – guide everything we do, from investing in smart energy solutions to ensuring a brighter future for a growing and thriving Burlington.

Why Join Us

At Burlington Hydro, we offer:

  • A safe working environment for everyone
  • Competitive compensation with fair, market-based salaries
  • Hands-on learning and practical experience with one of Ontario's leading Local Distribution Companies (LDC)
  • An inclusive culture that values diversity and belonging
  • Meaningful work that supports the community we serve

How to Apply

If you're ready to take the next step and gain valuable experience, apply today Click Apply and submit your resume.

Diversity & Inclusivity

Burlington Hydro Inc. is committed to creating an inclusive workplace, and we encourage candidates from diverse backgrounds and experiences to apply. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we provide reasonable accommodation for qualified individuals with disabilities during the recruitment process. To request accommodation, please email our Human Resources team at Please note that this email is for accommodation requests during the recruitment process only; resumes sent to this email address will not be considered.

Application Process

All applicants must be legally entitled to work in Canada. Burlington Hydro will use email to communicate with you for all job opportunities. Please ensure you provide an updated email address that is checked daily and accepts emails from unknown users. A complete background check, including a criminal record check, will be conducted for the successful candidate. If it is determined that any background check information provided is misleading, inaccurate, or incorrect, Burlington Hydro reserves the right to discontinue the consideration of your application.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.