front desk manager
2 days ago
- Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: Bachelor's degree
- Experience: 2 years to less than 3 years
- Work setting
- Rural area
- Relocation costs covered by employer
- Hotel, motel, resort
- General office
- Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Co-ordinate, assign and review work
- Requisition materials and supplies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Perform same duties as workers supervised
- Supervision
- 5-10 people
- Staff in various areas of responsibility
- Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
- Computer and technology knowledge
- MS Word
- Mac OS
- PeopleSoft
- Quick Books
- Central reservation system (CRS)
- MS Access
- MS Excel
- MS Office
- MS Outlook
- MS PowerPoint
- MS Windows
- Google Drive
- Specialization or experience
- Specialized environmental skills and knowledge
- Security and safety
- Criminal record check
- Transportation/travel information
- Valid driver's licence
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Accurate
- Interpersonal awareness
- Dependability
- Judgement
- Organized
- Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Employment terms options
- Early morning
- Evening
- Shift
- Employment terms options
- Flexible hours
- Morning
- Night
- On call
- Day
- Weekend
- Health benefits
- Dental plan
- Health care plan
- Vision care benefits
- Financial benefits
- Life insurance
- Mileage paid
- Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Team building opportunities
- Parking available
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