Leasing Consultant

 
Are you a people person? Do you have your own personal style and enjoy interacting with people every day? Are you self-motivated, fun-loving and have an interest in leasing and marketing? We're looking for a Leasing Consultant to support our leasing in Montreal. We are looking for an enthusiastic, professional and authentic individual with a passion for selling.
This role is responsible for the leasing and maintaining positive resident relations. This role will also show and lease suites to prospective residents with the goal to scout potential tenants, turn them into actual ones and achieve high occupancy rates.
 
RESPONSIBILITIES
Leasing and Sales

Respond promptly and professionally to all phone, email, and walk‑in inquiries.
Qualify prospects to understand their needs and match them with suitable suites.
Conduct engaging and informative property tours, both in-person and virtual.
Showcase suite features, community amenities, and neighbourhood benefits to convert leads into leases.
Negotiate lease terms while maintaining pricing integrity and maximizing revenue. Responsible for all renewals and support retention efforts.
Conduct open houses and onsite promotional events when required.
Complete regular suite inspections to ensure readiness for showings.
Build local market visibility through B2B outreach and community relationship building.

Marketing and Leasing

Encourage appointments or viewings with all prospective resident callers, walk-ins, and email inquiries.
Qualify prospective residents to determine their needs and suitability as candidates.
Conduct viewings of the property and suites with prospective residents
Conduct open houses when needed.
Sell specific property benefits to prospective residents to obtain a commitment to rental.
Negotiate leases to achieve optimum value.
Inspect upcoming suite availabilities prior to showing to potential residents.
Build strong community awareness through B2B sales calls.
Informs the Community Manager of any deficiencies or problems noted in the building or on the property that require attention.
Conducts monthly market surveys and provide the information to Head Office
Carries out other duties and/or procedures related to marketing as assigned

Administration and Reporting

Review, complete and maintain Availability Report and Daily Traffic report.
Collect and complete all pertinent information on the Application Form and forward to the Leasing Manager for approval.
Completes background checks, order credit checks, completes and execute the signing of all leases, assignments, and addendum forms.
Notify all applicants of the Landlord's decision (approval or decline) of the application.
Work together with the operations team to provide move-in package to new residents at time of lease signing; provides a full orientation when possible.
Assist with coordination of moving elevator reservations for move-ins with the Community Manager for new residents.
Carries out other duties and/or procedures related to rental and administration of suites as assigned.

Customer Service

Handle all telephone, email and walk-in inquiries from prospective residents professionally and courteously.
Proactively Follow up with all prospects to maximize conversion

Support renewal efforts by proactively engaging with residents nearing lease expiry.

QUALIFICATIONS

Must possess excellent communication and interpersonal relationship skills.
Strong attention to detail and problem-solving is required.
Must be a self-starter with high degree of initiative, creativity and flexibility.
Ability to work with a diverse group of people and interests while being culturally aware.
Have a thorough understanding of competing properties and current market conditions.
Flexible schedule based on operational and business needs (including evenings and weekends).
Knowledge of the following platforms is an asset:

Yardi (property management and leases).
LeadManaging (prospect tracking and pipeline).

Experience with CRM tools and reporting.
Language skills:

Bilingual communication (French and English, spoken and written).

Excellent customer service abilities.
Ability to manage multiple tasks and priorities.
Team spirit and autonomy: work effectively independently or collaboratively.

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