Staff Program Manager

Company:Qualcomm Canada ULCJob Area:Engineering Services Group, Engineering Services Group > Program ManagementGeneral Summary:This Software Program Manager role focuses on Server Software teams, managing the planning, development, and delivery of software for Qualcomm's Server Business Unit.You will develop, define, and execute plans, including schedules, budgets, resources, deliverables, and risks. You will oversee the program from start to finish, collaborating with internal and external stakeholders on technical matters. Additionally, you will ensure on-time delivery, and achieve program milestones, driving alignment across stakeholders.Excellent opportunity to join the growing Server Software Business Unit organization. Collaborate with other impacting technology areas such as HLOS, FW, BMC, Platform, SoC and Oryon CPU.Minimum Qualifications:• Bachelor's degree in Engineering, Computer Science, or related field.• 5+ years of Program Management or related work experience.Preferred Qualifications:Master's Degree in Engineering, Computer Science or related field.10+ years Program Management experience or related work experience.10+ years working with operating budgets, resources, and/or project financials.10+ years in firmware developmentPMP Certification and/or Agile Certification15+ years Program Management experience or related work experience.5+ years experience with agile program management tools such as Jira and Confluence.3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).3+ years experience working in a large matrixed organization.3+ years experience with firmware developmentPrincipal Duties and Responsibilities:Develop, define, and execute plans:Drive requirements scoping, analysis, and planning including interdependencies, staffing constraints, and schedule optimization across multiple tech teams and customers.Establish a clear Plan of Record commitment and drive prioritization.Apply consistency and best practices through program initiation, planning, execution, and closing phases, enabling business outcomes and benefits tracking.Collaborate with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication), and drive decisions necessary for on-time delivery.Manage program health and execution:Strong technical understanding of SW deliverables and risk management/risk mitigation.Establish rigorous execution discipline & communication process: risk management, mitigation, tracking, schedule trends vs baseline, recovery actions, executive reporting & stakeholder communication.Develop program indicators to manage program health including quality and timelines.Promote program vision and objectives within the team, ensure program objectives are met or exceeded, present program vision to management, and gain buy-in from stakeholders.Additional responsibilities:Manage one to many scrum teams applying Agile principles, practices, and theory.Promote organizational understanding of Agile roles, lead teams and individuals.Develop and manage the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium-sized programs which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.Establish key program metrics and manage teams to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record.Identify and secure resources to ensure alignment of the team with program/technology demand for multiple medium-sized programs with moderate complexity.Drive teams to identify program issues/risks and create a risk mitigation plan for multiple medium-sized or a single complex program(s). Maintain and update the risk tracker.Level of Responsibility:Autonomy: Work independently with minimal supervision.Communication: Use verbal and written skills to convey complex information to diverse audiences, including senior leadership and large groups.Influence: Have a notable impact on key organizational decisions by providing input to senior leadership.Task Management: Execute multi-step tasks requiring simultaneous cognitive abilities and memory management.Innovation: Exercise exceptional creativity to develop new ideas and innovative products/processes.Problem Solving: Use deductive and inductive reasoning to solve complex problems with advanced data analysis and interpretation.Strategic Planning: Occasionally partake in strategic planning affecting immediate operations within own area. Applicants: Qualcomm is an equal opportunity employer. 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