Current jobs related to Product Marketing Manager - Toronto, Ontario - Gorgias

  • Technical Marketing Operations Manager

    5 minutes ago

    Toronto, Ontario, Canada Mehrana Marketing Full time

    Job Title:Technical Marketing Operations Manager (Full-stack Focus) Location:Mid-Town / Toronto, ON (100% In-Person)Pay:$20 - $22 per hour (Based on Experience) Hours: hours per week Type:Contract-to-HireAbout the Role:We are a boutique, AI-driven digital marketing agency looking for a tech-savvy and organized individual to lead our Toronto operations....

  • Manager, Product Marketing

    44 minutes ago

    Toronto, Ontario, Canada Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Manager, Product Marketing

    23 minutes ago

    Toronto, Ontario, Canada Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Manager, Product Marketing

    42 minutes ago

    Toronto, Ontario, Canada Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Product Marketing Manager

    52 minutes ago

    Toronto, Ontario, Canada Cohere Full time

    Who are we?Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...

  • Product Marketing Manager

    43 minutes ago

    Toronto, Ontario, Canada Questrade Financial Group Full time $120,000 - $150,000

    Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge...

  • Product Marketing Manager

    42 minutes ago

    Toronto, Ontario, Canada Planitar Inc. Full time

    Planitar + REA GroupPlanitar recently joined REA Group, one of the world's leading digital property companies. REA operates Australia's largest residential and commercial property websites— and —as well as property platforms across Asia. With operations spanning Australia, India, and now North America through Planitar, REA Group is transforming how...

  • Product Marketing Manager

    24 minutes ago

    Toronto, Ontario, Canada Thomson Reuters Full time

    This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.We are seeking a results-oriented, entrepreneurial, and analytically-drivenProduct Marketing Managerto drive the product marketing and launches for our Indirect Tax & E-invoicing solutions in the US market. This role will...

  • Product Marketing Manager

    34 minutes ago

    Toronto, Ontario, Canada Thomson Reuters Full time

    This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization.We are seeking a results-oriented, entrepreneurial, and analytically-driven Product Marketing Manager to drive the product marketing and launches for our Indirect Tax & E-invoicing solutions in the US market....

  • Product Marketing Manager

    41 minutes ago

    Toronto, Ontario, Canada OpenTable Full time

    With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling...

Product Marketing Manager

1 hour ago

Toronto, Ontario, Canada Gorgias Full time

We believe conversations will become the #1 way to shop.

At Gorgias, we're building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we're leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we're making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

  • Quality: conversations that feel authentic and on-brand.

  • Experience: effortless shopping from chat to checkout.

  • Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

About the Role

Gorgias is looking for a Product Marketing Manager to own the go-to-market strategy for our AI Agent and broader customer experience (CX) products. This role is critical in reshaping how our most powerful features are perceived, adopted, and monetized, especially by revenue-focused ecommerce brands.

You'll lead cross-functional launches, develop high-impact messaging, and create enablement and content programs that drive awareness, trial, and expansion. You'll also be tasked with elevating the perception of our AI product, using both brand and product marketing tools.

This is a high-impact, hands-on role for someone who can turn strategy into execution and has a strong creative and analytical lens.

What You'll Do

  • Develop clear, differentiated positioning and messaging for AI Agent and expanding product suites beyond CX.

  • Lead go-to-market execution for product launches, collaborating with Product, Brand, Lifecycle, and Sales.

  • Work closely with Product to shape roadmap priorities with customer and market insights, especially around AI capabilities.

  • Create compelling sales enablement and product education assets (decks, one-pagers, messaging docs).

  • Partner with the Education team to deliver internal and external enablement for GTM teams and customers.

  • Collaborate with Demand Gen and Brand to produce the right content for the right channels: playbooks, videos, landing pages, blogs, etc.

  • Drive competitive analysis and win/loss programs to strengthen our market positioning.

  • Translate insights into actionable marketing strategies that improve adoption and expansion.

  • Own narrative consistency across web, campaigns, sales conversations, and customer onboarding.

  • Own the KPIs tied to adoption, activation, and expansion for your product areas.

  • Be the voice of the ecommerce merchant—ensuring all messaging aligns with their day-to-day reality.

What We're Looking For

  • 3–6 years in Product Marketing at a high-growth SaaS or ecommerce tech company.

  • Strong storytelling chops, you can make technical products resonate emotionally and practically. You control the brand voice.

  • Experience driving GTM for new product features, especially around AI or automation.

  • Proven track record of reframing product narratives to improve perception and drive growth.

  • Deep understanding of the ecommerce ecosystem (Shopify, Klaviyo, ReCharge, etc.).

  • Creative but data-driven, you use insights to drive messaging, not just gut instinct.

  • Comfortable with hands-on execution, from writing briefs to building slides and running launches.

  • Cross-functional team player who thrives in a scrappy, high-ownership environment.


Perks And Benefits

Compensation: $197k to $218k OTE (CAD)

5-week vacation (We follow each country's appropriate PTO Laws)

Paid sick leave

Paid parental leave (16 weeks)

Personal credit card to buy lunches (you'll have your own Gorgias credit card)

We provide private health insurance and retirement pension

Get up to $900 CAD to set up your workstation at home (working from home should feel breezy)

Get up to $2600 CAD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching)

Every quarter, we organize an online company-wide summit to discuss where we're going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats

AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.

The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.

We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.

AI use in Recruiting at Gorgias
We use AI tools to assist in managing and assessing applications, with human oversight at every stage.

Diversity & Inclusion at Gorgias
We're committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.

If you need accommodations during the application or interview process, please contact us