VP Operations

Talent HarbourPart of JL Davis EnterprisesBurnaby, BC (In-office, 5 days/week)Long-term HQ relocating to Port Moody / Tri-Cities (Port Moody / Coquitlam)Full-time | Senior LeadershipThis is not a corporate COO role.This is an operator seat.Talent Harbour is a people-based professional services business scaling quickly through organic growth and acquisitions. We're looking for a VP Operations / COO-calibre leader to own execution, people, and operating discipline as we scale, without breaking service quality, culture, or values.If execution slips, standards drift, or growth creates friction, this role owns the fix.The One-Sentence JobBuild and run the operating system that drives growth through strong people, clear systems, and disciplined execution.About UsTalent Harbour is a full-service talent management firm partnering with founder-led companies and leading organizations across North America across the full people lifecycle.Executive search & recruitingLeadership development & coachingFractional HRCareer transition & outplacementHuman capital technologyWe operate withinJL Davis Enterprises, a purpose driven founder-led family office that actively builds, scales, acquires, and invests in people-driven businesses with a long-term view.Talent Harbour is growing quickly through a combination oforganic growth and acquisitions. We have recently completed multiple acquisitions and continue to expand our national platform.What sets us apart is simple -we build people strategies that actually work in the real world.We help organizations:Build world-class teamsDevelop high-impact leadersSupport employees through growth, change, and transitionWe are built bybusiness operators and experienced HR leaders, grounded in real-world execution - not theory.What You'll Own (No Grey Areas)People & LeadershipLead the business day-to-dayHire and retain A-players (no passengers)Put the right people in the right seats and move quickly when they're notAddress issues early, directly and with respectBuild leaders beneath you so the business doesn't rely on one personOperations That Drive GrowthTranslate growth goals into staffing and execution plansImprove utilization, speed, and throughputRemove bottlenecks that limit performance and growthProtect margins through disciplined executionCross-Selling & Recurring RevenueBuild systems that expand accounts across the client lifecycleShift the business from one-off work to longer-term engagementsMake growth more predictable and repeatableBuild out a cross selling system for our group of companies.Sales Execution (With Leadership)Partner closely with our VP, Revenue & Client ServicesEnforce CRM discipline and clean pipelinesRun weekly pipeline and deal accountabilityEnsure clean handoffs from sales to deliverySystems & ExecutionRun the business using EOS / Scaling Up-style cadence or similarBuild SOPs people actually follow (checklists > manuals)Implement scorecards for every rolePartner closely with our VP of Technology to implement the right technology and AI systems that eliminate manual administrative work and increase speed, accuracy, and scalability.Project-manage initiatives end-to-endLead clean, fast acquisition integrationsMentorship, Growth & Platform ExposureThis role works directly with the founders of JL Davis Enterprises award-winning Canadian entrepreneurs with deep, hands-on operating experience.You'll gain:Close mentorship from proven operators and investorsExposure to real decision-making across growth, acquisitions, and leadershipThe opportunity to take on expanded responsibility over timeAs the platform grows, there is meaningful opportunity to:Lead integration and scaling of future acquisitionsTake on broader operational leadership across portfolio companiesGrow with the JL Davis Enterprises family office as a senior operatorFor the right person, this role has the scope and mandate to grow into a Chief Operating Officer–level seat based on performance.We invest inpeople and leaders, with a long-term view toward building the next generation of operators.What This Role Is NotNot a back-office ops roleNot a theoretical strategist roleNot overly corporateNot conflict-avoidantThis is a demanding role with real responsibility, but also meaningful opportunity, upside, and the chance to make a real impact in the industry for the right person.Ideal Background (For Alignment)You've likely been a:VP OperationsHead of OperationsDirector of Operations (with real scope)VP, Business Operations / Platform OperationsGeneral ManagerIntegrator in a founder-led firmBest-fit backgrounds:Professional services or people-heavy businessesRecruiting, consulting, coaching, HR, or talent platformsB2B SaaS or tech-enabled services businesses (especially with delivery or recurring-revenue models)Private equity–backed companies where they led operations, integration, or executionFounder-led companies that scaled and needed structure, discipline, and strong people leadershipCompensationBase Salary:$130,000 – $180,000 CADBonus:Significant, uncapped performance-based upside tied directly to EBITDA growth and business resultsTotal Potential:$250,000+ over time for high performersCompensation is structured to reward results, accountability, and long-term value creation.LocationIn-office (5 days/week) 8am - 5pm – Burnaby, BCOffice relocating to Port Moody / Tri-Cities in near futureInterested?This is anin-office leadership role (5 days/week). If you're a hands-on operator who leads from the front, enforces standards, and wants to build something meaningful - we'd like to hear from you.To complete your application, please follow these steps:Fill in your name, email address, mobile number, and upload your resume in the form below.After you click Start Now , a quick video and audio test will appear to check that your microphone and camera are working properly.After you click Start Now again, the next page will appear where you answer a few short questions, then record a short video introducing yourself .Please note: the final video question allowsonly three retakes, so take a moment to prepare before you record.If you are shortlisted, we will reach out to you via the email address you provided.Thank you for taking the time to apply