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Consultant, Automation

3 weeks ago

Toronto, Ontario, Canada CIBC Full time

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

The Operations, Transformation and Automation is building and supporting instrumentation, analytics, automation, reporting and capacity management capabilities. We are committed to streamlining our processes through simplification and automation to improve our operations and better serve our partners and clients. The Consultant, Automation & Analytics is responsible for developing solutions leveraging self-serve tools such as Power Apps, Power Automate, VBA Alteryx, Azure DevOps & Tableau to address business problems. The incumbent will assist in the resolution of routine and non-routine operational problems or issues by investigating, analyzing and providing an informed and independent opinion or recommendation on compliance issues, changes to policies, adequacy of operational controls, risk assessment, and control activities.

The Consultant, Automation & Analytics provides technical leadership to develop precise steps and processing logic across all platforms, ensuring the designed specifications achieve business needs. In addition, the role provides comprehensive senior level technical consulting to other senior management and senior technical teams. The role provides consultation for senior management on a wide spectrum of existing and emerging infrastructure technologies, translating user requirements to process and data requirements and developing solutions for the business with far-reaching impact. The role makes technology selection decisions that are often made in situations where business requirements are not completely defined. The successful candidate will need to demonstrate strong understanding of business analytics and have an automation mindset. The successful candidate will be required to work in a faced-paced environment with changing requirements. Flexibility, adaptability and ability to think of outside-the-box solutions will be key to success.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis (1-2 days per month). This is subject to business needs and there may be additional on-site days required.

How You'll Succeed

  • Strategic Development & Execution: Perform and coordinate complex solution design activities. Understand the business requirements and translate them into system and application design that is aligned with our technology roadmap. Design and document the technical functionality, infrastructure, interfaces and integrations. Lead the design of cost-effective and innovative solutions to meet both business objectives and the goal of operational efficiency.
  • Strategy and Roadmap: Contribute to technology roadmaps that are aligned with the bank's vision, strategy, and business objectives. Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices and pushing forward continuous improvements
  • Stakeholder Management: Act as the solution lead and interface with the project teams by driving and moderating design review sessions to walk stakeholders through and ensure that the overall design aligns with business requirements as well as architectural directions. Support and mentor junior designers and developers through knowledge sharing, collaboration and effective problem solving

Who You Are

  • You can demonstrate 3-5+ years experience in designing, developing, implementing and supporting applications with expertise in most of the following: No/Low Code Tools (VBA, Alteryx, Power Automate, Power App), Analytics Software (Tableau, Power BI), Databases (SAS, Oracle, SQL Server), Cloud (Azure, AWS), ETL (Informatica, SSIS), and Tools (Tools: source control/issue management: Git, TFS, JIRA, Azure DevOps, Selenium).
  • You embrace and champion change. You are passionate about being on top of technology trends. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You have a degree/diploma: Bachelor's degree or equivalent in Computer Science or Technical discipline. MBA or Master degree with specialization on Advanced Analytics, ML or AI is considered a plus. PMP and Lean 6 Sigma certification are good to have.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

  • Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Alteryx, Analytical Thinking, Analytics, Automation, Business Analytics, Business Operations, Customer Service, Microsoft Access VBA, Operations Management, Operations Support, Prioritization, Process Improvements, Structured Query Language (SQL), Tableau (Software), Technical Knowledge