Security & IT Specialist

Spellbook is the most comprehensive AI copilot for transactional lawyers. It works directly inside Microsoft Word to help legal teams draft, review, and negotiate contracts up to 10x faster and with greater precision. Today, more than 4,000 law firms, in-house teams, and solo practitioners rely on Spellbook to simplify their workflows and eliminate the drudgery of everyday contract work.
We are backed by leading investors including Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures. The company recently raised $50 million in Series B funding, led by Keith Rabois at Khosla Ventures, bringing its total funding to more than $80 million.

• This is an existing vacancy

About The Role
As Spellbook's Security & IT Specialist, you will play a crucial role in ensuring the smooth operation of our security program and IT infrastructure, while simultaneously partnering with our sales team to address security questions for our valued customers. You will also be primarily responsible for resolving hardware and software issues, managing IT procurement, and overseeing endpoint protection, and ensuring our office IT runs smoothly, among other tasks. This role will focus primarily on IT-related security measures rather than infrastructure security or incident response.

Responsibilities

• Assist the sales and customer success team in answering customer IT and security-related questions, including questionnaires and calls with customer IT or security teams.
• Help employees resolve hardware and software issues promptly and effectively, exceeding internal service level agreements.
• Assist with procurement and management of cloud services, software, and IT equipment.
• Manage device management and endpoint protection using tools like Microsoft Intune and Defender.
• Assist People Ops with IT matters, including employee/contractor onboarding, offboarding, and status changes.
• Address general IT requests submitted by employees and ensure timely resolution.
• Configure and manage existing and new cloud services utilized by the company.
• Conduct IT and security reviews of vendors to ensure compliance and security standards.
• Support compliance efforts related to IT systems, particularly SOC 2 and HIPAA requirements.
• Create and maintain documentation for IT processes, employee support, and security controls.
• Assist with access management for users, devices, and IT systems configuration using tools like Microsoft Azure AD.
• Automate and streamline IT processes to enhance efficiency and scalability.
• Collaborate with teams to suggest improvements to the IT and security programs.
• Stay updated with developments in relevant IT and security practices.
• Support with other responsibilities and projects as required.

Qualifications

• Degree or Diploma in Information Security, Information Technology, Networking or related field, or equivalent practical experience.
• Proven experience in IT support and managing IT infrastructure.
• Familiarity with cloud services, software procurement, and endpoint protection tools.
• Knowledge of security best practices related to IT operations.
• Familiarity with assisting the people team in IT tasks related
• Experience with compliance frameworks such as SOC 2.
• Strong analytical and problem-solving skills and a keen eye for detail.
• Excellent communication skills, and are confident while speaking about technical subject matter with non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications (e.g., CompTIA Security+, Microsoft Certified) are a plus.

NICE TO HAVES

• Familiarity with assisting in compliance audits and working with third-party auditors for standards such as SOC 2 and ISO 27001.
• Knowledge of incident response methodologies (e.g., NIST, SANS)
• Experience working with other business units to plan and execute large IT projects.
• Capability to participate in customer calls to address security-related inquiries and concerns.
• Proficiency in delivering training and maintaining IT/security policies and awareness within the organization.

WHY JOIN SPELLBOOK?

• Embrace autonomy and accountability in a flexible work environment; we focus on outcomes and empower you to determine how to get the job done
• Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
• Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
• Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
• Secure your stake in our success; you'll receive competitive stock option grants as a pivotal early employee

Inclusive Hiring at Spellbook
We are committed to creating an inclusive and supportive candidate experience. Should you require any accommodation whatsoever during the interview process, please inform us without any hesitation. Spellbook is dedicated to ensuring equal treatment and opportunity in all phases of recruitment, selection, and employment, in compliance with employment law. We do not discriminate based on gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other protected category. Spellbook is proud to be an equal opportunity employer, fostering a culture of inclusivity and maintaining a work environment that is free from discrimination, harassment, and retaliation.
Use of Artificial Intelligence in Recruitment
Spellbook uses artificial intelligence responsibly to support administrative and efficiency-focused aspects of our recruitment process. This includes activities such as drafting job descriptions, generating interview questions, note-taking, and supporting sourcing and scheduling workflows. All candidate evaluations, interviews, and hiring decisions are made by members of the Spellbook team. While AI tools may assist with screening and assessment, they do not replace human judgment in selection decisions. Our use of AI is intended to streamline routine tasks, improve consistency, and enhance the overall candidate experience. We are committed to upholding principles of fairness, transparency, and accountability in all hiring activities. Spellbook regularly reviews its recruitment practices to mitigate bias and to ensure alignment with applicable laws and evolving best practices.
Our Compensation Philosophy
Spellbook uses industry benchmark data to establish compensation bands for all roles. The salary range listed for a position reflects the expected total wage range for the role—including base salary and on-target commissions, where applicable—and may span multiple career levels. Final compensation is determined during the interview process based on factors such as experience, skills, scope, and role level. In addition to base salary and applicable commissions, total rewards may include equity, health and wellness benefits, and other company programs. Full details will be shared during the interview process.