Repair and Restoration Coordinator

Coordinating people, projects, and performance.

At BELFOR, we restore more than buildings—we restore peace of mind.

As a global leader in property restoration for over 70 years, we help people recover from the unexpected.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. With over 70 years of experience, we're dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Are you a natural leader with experience in construction or restoration? We're looking for a Repair and Restoration Coordinator to oversee daily operations, manage crews, and ensure projects are delivered on time, on budget, and to the highest quality standards

Position Overview

The Repair and Restoration Coordinator ensures projects are delivered efficiently, on time, and within budget while maintaining the highest customer service standards. In this fast-paced role, you'll oversee daily operations, support staffing needs, and coordinate communications with clients, adjusters, and stakeholders to drive project success.

What You'll Do:

• Establish and implement procedures to improve efficiency and support safety policies.
• Maintain and control production schedules, crew assignments, and staffing levels.
• Support recruitment, onboarding, vacation approvals, and attendance tracking.
• Monitor project outcomes, quality, and budgets for optimal performance.
• Oversee equipment, fleet, and tool management, including maintenance and repairs.
• Conduct job site visits to ensure quality service, budget compliance, and safety standards.
• Support Project Managers on large-scale restoration projects and emergency responses.
• Coordinate staff, equipment, and safety during after-hours and on-call situations.
• Organize staff training and orientation in compliance with Health & Safety requirements.
• Ensure hazard-free job sites through inspections, proper PPE use, and documentation.
• Build strong relationships with clients, subcontractors, adjusters, and stakeholders.
• Collaborate across departments to ensure timely, seamless project completion.
• Perform other reasonable duties as assigned.

What You Bring:

• High school diploma or GED
• 2+ years of leadership experience.
• Experience in construction, restoration, or insurance industries.
• Strong attention to detail and respect for clients' property and information.
• Ability to work independently and within a team.
• Valid driver's license with a clean abstract (per BELFOR Auto Policy).

Nice to Have:

• Post-secondary education in business, construction, or project management.
• 4+ years of experience in construction, restoration, or insurance industries.
• IICRC certification (WRT, Fire & Smoke, or AMRT).
• Knowledge of provincial health and safety standards and WCB compliance.
• Proficiency in Xactimate, Xactanalysis, Microsoft Office, and Google Suite.
• Strong communication and customer service skills.
• Excellent organizational skills with the ability to prioritize and meet deadlines.

Working Conditions

• Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours;
• Perform tasks requiring mobility in tight or confined spaces, sustained physical activity (standing, lifting, walking, bending, kneeling), and working at heights over 5 feet as needed;
• Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy; and
• Periodic travel may be required.

Why Join Us:

• Competitive compensation package;
• Comprehensive health, dental, and vision benefits;
• Company phone and laptop provided;
• Paid vacation and RRSP matching program;
• Employee and Family Assistance Program (EFAP); and
• Leadership development and industry-specific training and support.

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ACCESSIBILITY STATEMENT (AODA IN ONTARIO)

BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

HUMAN RIGHTS STATEMENT BELFOR (Canada) Inc. strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, BELFOR (Canada) Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.