Red Seal RV Service Technician

Who we are:

Four Seasons Sales is Canada's fastest growing RV dealer group with locations in Winnipeg, Virden, Regina, and Medicine Hat. Four Seasons carries travel trailers, fifth wheels, and toy haulers from all of North America's top manufacturers. In addition, Four Seasons also runs the most comprehensive Emergency Road Service program in the business. Our company is built on exceptional customer service and we are dedicated to creating a team that supports this value.

What we offer:

• Competitive compensation packages
• Comprehensive group benefits package for you and your family
• Hourly efficiency bonuses
• Paid personal leave
• On the job training
• Manufacture provided training
• Opportunity for advancement and growth with a rapidly growing company

What we're looking for:

We are seeking a highly skilled and motivated Red Seal RV Service Technician to join our dynamic team. In this role, you will be responsible for performing RV unit maintenance and repair work in accordance with dealer and factory quality standards. This includes work on new units as well as customer units. Your expertise will ensure our customers' RVs operate safely, efficiently, and reliably, providing them with peace of mind for their adventures. This position offers an exciting opportunity for experienced technicians to showcase their mechanical, electrical, and diagnostic skills in a fast-paced, customer-focused environment.

Duties and Responsibilities:

• Complete assigned work as efficiently as possible to satisfactory completion
• Make sure all paperwork is complete and processed for each work assignment
• Make sure you write all information correctly and legibly on repair orders so that all personnel may decipher what is needed or what has been completed on the unit
• Write up a description of corrective parts on the repair order tech sheet
• Complete the information required on the repair order (I.E. VIN, odometer, model, serial number of appliance) to identify unit and specifications
• Ensure time ticket is correctly and fully completed – include repair number and employee name
• Complete P.D.I. (Pre-Delivery Inspection). Inspect the various operations of the unit as outlined by the PDI checklist. Make a detailed list of problems and make all necessary adjustments. On a new unit, repairs must be added to the repair order by the PDI writer and claimed through the manufacturer for warranty reimbursement. On a used unit, write up a complete list of problems and give it to the PDI writer
• Notify the service advisor/PDI writer if the time recorded on the repair order is not sufficient before doing the repair. The customer may have been already quoted and need to be re-contacted to authorization further charges
• Assist the Service Advisor to flag time on repair orders by giving them the repair order and your time ticket when you complete a job
• Perform corrective repairs in accordance with factory and dealership quality control standards
• Return all warranty parts to warranty with a tag and all applicable information
• Have the Parts department fill out special order forms when the parts are not in stock
• Develop and sustain production knowledge pertinent to the dealership at a level which will let you do your job correctly and timely
• Hand in all time tickets at the end of the day, correctly and fully completed
• Clock off a completed unit on your time ticket unit as soon as it is finished
• Operate and maintain service van in a safe and responsible manner.
• Protect and control inventory in service van.
• Be willing to work weekends as scheduled
• Perform any other responsibilities as assigned by management

Core Competencies and Qualifications:

• Red Seal Service Technician
• Valid Drivers License
• The desire to upgrade and learn new skills as technology advances
• Customer service skills a must
• Excellent communication, organizational and problem solving skills
• Ability to work independently or in a team environment
• Accountability and dependability

If you are passionate about providing top-notch service and have the skills we need, we invite you to apply today and become a valued member of the Four Seasons Sales team

Job Types: Full-time, Permanent

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Store discount
• Vision care

Licence/Certification:

• Red Seal (preferred)

Work Location: In person