Full Time Intensive Case Manager

McMan is hiring Two Full Time Intensive Case Managers for our Permanent Supportive Housing Program based in Medicine Hat.

About McMan:

We are a non-profit organization with offices in Brooks, Crowsnest Pass, Lethbridge, Medicine Hat and Pincher Creek, and we serve those communities and the surrounding area.

At McMan South we work collectively to reshape lives. Whether they are the lives of individuals we work for or the lives of the bright and talented employees we work with – we focus on human connection. Our staff are specialized professionals with diverse backgrounds and experience who enjoy a positive organizational culture. Staff have opportunities for professional development and career advancement that leads to high levels of staff retention. We believe that by treating our employees well, in a healthy and safe environment, they will feel empowered to help our service participants to the best of their ability.

About the Program:

PSH is a 24/7 support that works with some of the most vulnerable in our community to provide housing stability and improve quality of life. PSH believes that housing is a right and that everyone deserves a safe and stable home. The individuals working with PSH have complex needs and have a history of homelessness or housing instability. The program utilizes trauma informed, recovery oriented and person-centered approach to supporting individuals to stabilise their housing and connect to necessary supports identified through individualized service plans.

Shifts are Monday through Friday, 8am-4pm, with one day per week 12pm-8pm.

Key Responsibilities:

• Provide ongoing assessment, care coordination and monitoring of needs of service participants.
• Ensure that the case management process is logically, concisely, and legibly recorded.
• Teach life skills conducive to long term housing, including but not limited to grocery shopping, house cleaning, cooking, and crisis management.
• Coordinate and/or participate in case conferences with all relevant community organizations connected to the participants as required to ensure a collaborative community of care for each participant.

Benefits:

• Hourly rate: $ $28.45 per hour, based on education and experience
• Extensive group benefits package including vision, dental and prescription drug coverage, and immediate access to a 24/7 Employee Assistance Program
• A 100% Employer-Contributed Pension
• Starting with three weeks of vacation, offering a flexible schedule, and access to 12 personal days off per year, the organization encourages a work/life balance.

Requirements & Qualifications:

• Degree/Diploma in human services, criminal justice, or related field; a combination of education and experience may be considered.
• Understanding of Housing First philosophy, Permanent Supportive Housing model, cognitive and physical disabilities, addictions, and mental health.
• Experience working with multiple stakeholders.
• Experience with participant case coordination and working with multi-barriered individuals and diverse populations.
• Microsoft Office abilities (SharePoint, One Drive, Word, Excel, Outlook, etc.)
• Current Standard First Aid CPR Level C Certificate.
• Current Criminal Record Check with vulnerable sector.
• Valid Class 5 Driver's License, Driver's Abstract, and use of reliable vehicle with $2M Third Party Liability insurance.

How to Apply:

To apply for this position, please submit your resume on Indeed.

Application Deadline: December 14, 2025

Job Types: Full-time, Permanent

Pay: $24.33-$28.45 per hour

Benefits:

• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Vision care

Application question(s):

• Describe your education qualifications.
• Can you confirm that you have had a Canadian Class 5 Driver's License for at least 3 years, and that your 3-year Driver's Abstract will have less than six (6) demerits?

Experience:

• case coordination: 1 year (preferred)

Licence/Certification:

• Standard First Aid CPR Level C Certificate (preferred)

Work Location: In person