Director, Total Rewards

What's in it for you as an employee of QFG?

Health & wellbeing resources and programs 

Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages

Work-life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

We're looking for our next  Director of Total Rewards & People Operations. Could It Be You?
As the Director, Total Rewards & People Operations, you will be a strategic leader, reporting to the Chief People Officer. You will be responsible for developing a strategically aligned and appropriately competitive global Total Rewards strategy and leading a highly effective, customer-centric People Operations team. You will drive our compensation philosophy, manage Total Rewards, and lead the adoption of advanced technology and people analytics to enable data-driven decisions across Questrade Financial Group (QFG).
 
This is a critical role for a proven change agent who can lead, motivate, and develop a high-performing team while operating in a growing and evolving environment.
 
Need more details? Keep reading…
In this role, responsibilities include but are not limited to: 
Total Rewards & Compensation Strategy

Develop and lead the implementation of QFG's global Total Rewards strategy, including defining our compensation philosophy and identifying ways to differentiate QFG as an employer of choice.
Monitor external trends, practices, and innovations to ensure QFG's competitiveness across all countries we operate in.
Determine optimal sources and frequency of survey data and lead analysis to ensure positioning is aligned with QFG's compensation strategy/philosophy.
Oversee the flawless execution of annual compensation cycles, from budget recommendation to processing and communication.
Manage all global health and retirement plans and oversee annual benefit plan renewals.
Design and oversee implementation of  Recognition and Reward strategies that actively reinforce QFG's culture.
In partnership with the Head of P&C for Questbank, preparation of materials and reports as required for the Human Resource and Compensation Board Committee.
Assessment of Total Rewards related  vendors, ensuring ongoing effectiveness and engagement with the right partners at the right time delivering the right level of service at appropriate cost
Ensure Total Rewards are effectively communicated to appropriate positioned for attraction and retention
Ensure QFG remains compliant with all relevant global total rewards, pay equity, and pay transparency legislation and stay abreast of emerging trends in the regulatory environment. Develop strategies to optimize employee and manager experience alongside compliance. 

People Operations & Service Delivery

Ensure the People Operations team is structured and uses maximized technology to deliver highly customer-centric, responsive, and efficient services.
Oversee critical operations, including background checks, onboarding, employee enquiries, Leave of Absence management, and immigration matters, ensuring adherence to defined service level expectations.
Provide support and leadership for the annual budget process.
Ensure P&C related core policies are adequate, consistent, and reviewed and updated on an appropriate cadence.

HR Technology, People Analytics, and Job Architecture

Lead the advancement of technology utilization, particularly with our current HRIS (Ceridian Dayforce), actively seeking opportunities to use AI to increase efficiency.
Develop and implement a plan to enhance people analytics capabilities, enabling far greater data-driven decision-making and KPI reporting.
Maintain and if necessary enhance QFG's job architecture, partnering with HR Leaders and stakeholders to address unique cases and respond to changes in organizational strategy.
Actively seek opportunities to use AI to increase efficiency and effectiveness across the whole portfolio

Leadership & Strategic Partnership

Provide leadership, coaching, and direction to a team of Total Rewards and People Operations professionals.
Function as a strategic partner and subject matter expert within the People & Culture (P&C) leadership team, contributing to overarching P&C strategies, while embracing the "one team" philosophy.

So are YOU our next Director of Total Rewards & People Operations? You are if you…

Have 10+ years of HR experience, with the majority in Total Rewards, and proven experience operating in a global environment.
Have 3+ years of people and strategic leadership experience, with a proven track record of leading, motivating, and developing high-performing teams.
Have a University degree with an HR related designation/qualification/certification preferred.
Have strong interpersonal and communication skills; able to build credibility and influence stakeholders up to the Executive level.
Have strong systems and process leadership orientation, with a change agent mindset who can adapt with agility and lead others through transformation.
Have excellent problem-solving, analytical skills, and strong business acumen.
Are a highly customer-centric mindset with a strong sense of urgency.
Are a Change agent and can adapt with agility to a rapidly growing and evolving environment and effectively lead others through change and transformation.

Sounds like you? Click below to apply
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