Total Rewards Coordinator

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This is an on-site role #LI-Onsite

Reporting to the Senior Manager, Total Rewards, the Total Rewards Coordinator will play a critical role providing support to the Total Rewards team, including compensation, benefits and employee recognition. You will be a key part in ensuring data accuracy, process efficiency, and a positive employee experience.

If you are detail-oriented, highly organized, comfortable working with data, confidential information, and multiple stakeholders, then this is the role for you

About the Role

• Process invoices related to pension buy-backs and long-term disability employee contributions.
• Update and maintain the monthly Total Rewards Dashboard.
• Audit benefits data to ensure accuracy, consistency, and alignment with vendor records.
• Assist with the implementation of benefit changes, including annual increases and changes arising from collective agreements and other union settlements.
• Support year-end benefits reconciliation activities.
• Complete benefits surveys and contribute to the benefits section of broader organizational surveys.
• Triage and track AskHR / HR case escalations, responding to first-level benefits and total rewards inquiries.
• Track and coordinate the policy, program, and knowledge article renewal process, ensuring documentation accuracy and timely submissions.
• Research best practices in total rewards, compensation, and benefits programs.
• Support job evaluation and job documentation updates, as required.
• Support the administration of annual compensation cycles, including merit increases, bonuses, and other pay adjustments.
• Assist with compensation changes resulting from organizational changes, market adjustments, or collective agreements.
• Prepare compensation-related reports, summaries, and dashboards.

About You

• Post secondary education in Human Resources or related field or equivalent experience.
• Experience in a client-centered or employee-facing role.
• Strong proficiency in Excel and comfort working with datasets (e.g., audits, reconciliations, reports).
• Proficiency with Microsoft Office / Office 365 tools (Excel, Word, PowerPoint, Outlook).
• Strong research, analytical, and problem-solving skills.
• High level of attention to detail and accuracy.
• Ability to handle sensitive information with a high degree of confidentiality.
• Ability to work independently and collaboratively within a Total Rewards and broader HR team.
• Strong organizational, time-management, and prioritization skills.

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.