Full-Time Team Lead

Team Lead

Reports to: The Program Manager

Position Summary

The Team Lead provides leadership and oversight to the residential home, supporting overall care and support of the resident, and ensures all facets of programming are implemented and supported. The Team Lead will nurture and develop relationships with the individuals and internal and external support networks, overseeing effective individual support and ensuring it aligns with the organizational values, goals, and support delivery standards to ensure resident needs are consistently met. The team lead demonstrates the highest standard of support for both the resident and the team.

Qualifications: **This position requires female applicants only as per resident needs**

· potential candidates will possess varying experience in multiple capacities working with individuals who have experienced complex trauma, learning deficits, autism, and mental health challenges.

· Minimum 3 years experience working with individuals with challenging needs, such as past trauma, challenging behavior, autism, mental health, working in progressive capacity from front line to supervisory positions who carry professional references.

· Prior supervisory experience in this field for a minimum of 1 year and demonstrated leadership initiative is required.

· Valid certification in emergency First aid and CPR

· Recent clear criminal record/vulnerable sector check, adult abuse and child abuse registry check are all required

· Post-secondary, human services, developmental support worker certificate, or a combination of related education/experience.

· Strong knowledge and demonstration of the guidelines of the Protection of Persons in Care Act

· Leadership and team building experience will be considered an asset

· Demonstrated use and understanding of crisis prevention training

· Willingness to continue training and education by attending company and regional courses/workshops

· Valid driver's license and access to a reliable vehicle

· Above average communication skills (both written, oral, and verbal) organizational skills, the ability to work effectively within a team environment, sound decision making abilities, and the capacity to work with minimal supervision.

· Level 6 English (CLB)

· Ability to foster a team approach within the home

· Ensure staff have their updated training and it is documented and tracked accordingly

Responsibilities

Communication:

· Develop and maintain positive and effective communication with the individual(s) and their families, management, co-workers, and all others that are involved in the individual's care

· Maintain and review established logs (individual and communication logbooks, medical records, food intake, progress notes, evaluation of program) daily and address any needs or concerns- supervisor responsible – PM is accountable

· Read all meeting minutes, log entries, incident reports and memo's

· Prepare/review IR's and ensure that they are submitted to the appropriate team member in a timely manner as set out by the funding partner

· Attend and participate in all relevant meetings (i.e.: staff meetings, individual planning, and identified training courses.

· Reflect staffing changes on the monthly schedule and notify the office (Kerri)as they occur

· Maintain accurate staff records

· Provide staff coaching and communicate staffing issues to program manager

· Keep records to indicate all staffing issues are recorded

· Abide by confidentiality parameters

· Train staff (general orientation, house orientation and client orientation) in collaboration with Program Manager

· Ensure training of staff is tracked. When staff training has expired communicate training needs to program manager

Safety

· Become knowledgeable of all safety features and operation of all equipment in homes and ensure all equipment is in working order

· Ensure that the condition of the home is kept to licensing standards

· Ensure and maintain up to date knowledge of fire regulations and emergency procedures

· Ensure all monthly fire drills are completed and registered

· Ensure hazardous materials and refuse are stored and disposed of properly and staff are trained

· Ensure safe storage of medications

· Ensure food is stored and handles safely

· Ensure adequate supervision in identified risk areas

· Minimize risk and report and respond to unsafe conditions

· Recognise and respond to concerns of abuse and neglect

Health

· Ensure that the physical, emotional, intellectual, and spiritual needs of the individual(s) are being met

· Follow all current instructions from professionals (doctors, physiotherapists, dieticians, etc.)

· Develop/follow a meal plan for the individual(s) considering individuals who are on a restricted diet. Ensure that food is handles and stored safely

· Ensure support workers are administering medications accurately and ensure documentation is correct

· Ensure medications, medical supplies, and other supplies are ordered as necessary

· Follow procedures for infection control

Self direction and Management (House supervisor /RSW responsible, program manager accountable)

· Assist individual(s) with all aspects of daily living needs

· Encourage individual independence, choice, and self expression

· Act as a role model to assist the individual in the development of life skills

· Implement action plans as per Active Support Plan/ Individual Behaviour Support Plan

· Encourage and assist the individual(s)to participate in the daily activities and responsibilities of their personal life and their home

· Ensure the day-to-day programming, social events, appointments for the individual(s)are planned and followed through

Relationships and Community Development (HS responsible), Program Manager accountable

· Become knowledgeable of the individual(s) skills, abilities, interests, and care level

· Support access to community options which promote participation and presence

· Assist the individual(s) in the development of friendships and positive relationships within the community by utilizing principals of normalization and inclusion

· Teach and assist the individual to develop positive social interactions

· Plan and provide leisure activities

Financial Management (if required)

· Assist the individual with management of personal funds on a day-to-day basis e.g., ensure staff know how to teach this skill, support as required

· Ensure records of house petty cash and/or the individual(s)personal cash, balance both daily, and submit to the office at end of mouth

· Ensure individual banking (PM may require acting as a co-signer)

· Review budget and ensure ordering and/or purchase house groceries and supplies, keeping within the budget

Organizational

· Respect and protect the individual's personal belongings, home furnishings, equipment, decorations etc.

· Adhere to policies and procedures of the individual care plan, the protection for persons in care, the company employee handbook, and all other pertinent legislation (i.e., Human rights code, etc.) and immediately report any infractions of the above

· Ensure a monthly schedule for shifts has been prepared in a timely manner, keeping in consideration the necessity of overtime is avoided whenever possible

· Ensure all scheduled shifts are being fulfilled

· Provide assistance to employees if they are having difficulty finding a replacement employee to work an assigned shift that they are unable to work themselves. Employee must have a valid reason for not being able to fulfill their own shift

Work Remotely

• No

Job Types: Full-time, Permanent

Pay: $27.00-$29.00 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Wellness program

Application question(s):

• Are you up to date with COVID vaccinations?
• This job requires a vehicle, do you have Valid Driver's License and Vehicle?
• Please describe your previous supervisory experience:
• Do you have experience working with Children with Trauma?

Experience:

• challenging behavior: 2 years (preferred)

Work Location: In person