Site Reliability Engineer

Locations: Vancouver, British Columbia, Canada

Role ID

211859

Worker Type

Regular Employee

Studio/Department

Maxis

Work Model

Hybrid

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Welcome to Maxis, home to tinkerers, craftspeople, & storytellers. Our drive is to inspire everyone to make a better world through creative play. As the developer of The Sims, we create games and experiences for millions of people around the world and are always looking for new ways to inspire our players. Maxis is a place where you can do what you love and help others grow while doing it; a place where your unique voice can be heard and seen. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is, but strive to build a world as it could be.

The Sims is one of the top-selling PC game franchises of all time and The Sims 4 is by far our most successful Sims game. We have more than 70 million registered players of the base game. To date, The Sims 4 has shipped over 60 content packs and countless base game feature and quality of life updates.

The Site Reliability Engineer will report to the Development Director.

As a Site Reliability Engineer at Maxis, you will focus on designing, deploying, and operating resilient, secure, and globally scalable services in Google Cloud Platform (GCP), with , TypeScript, Kubernetes, Helm, and GitLab CI/CD.

Responsibilities:

• Design, operate, and evolve cloud infrastructure to support millions of players worldwide.
• Ensure security, governance, and cost efficiency across our GCP environments.
• Develop and support scalable services using and TypeScript, deployed with Kubernetes and Helm.
• Improve best practices for CI/CD pipelines, observability, incident response, and live service operation.
• Troubleshoot and improve live services for performance, scalability, and reliability.
• Automate deployment, monitoring, and recovery strategies to maximise uptime.
• Participate in on-call rotation, incident response, and root-cause analysis.
• Collaborate with development teams during the game prototyping and iteration process.
• Contribute to a culture of continuous improvement and knowledge sharing.

Qualifications:

• Bachelor's/Master's degree in Computer Science, Software Engineering, or equivalent experience.
• 8+ years in SRE, DevOps, or cloud architecture, with hands-on experience running production services at scale.
• Deep expertise with public cloud environments (GCP preferred, AWS/Azure also valuable).
• Experience with Kubernetes and Helm for container orchestration and deployment.
• Proficiency with CI/CD pipelines using GitLab CI.
• Solid scripting/automation skills (TypeScript/Node, js Python or Bash).
• Knowledge of observability tools (Prometheus, Grafana, Loki or Jaeger/Tempo).
• Experience designing for high availability, reliability, and disaster recovery.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$138,700 - $199,900 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.