HIM Freedom of Information Analyst, Specialized Services

The salary range for this position is CAD $31.80/Hr. - CAD $45.71/Hr.

The HIM Freedom of Information (FOI) Analyst manages complex and sensitive FOI requests related to specialized health records, including services such as BC Corrections. The role ensures full compliance with the Freedom of Information and Protection of Privacy Act (FOIPPA), coordinating high-volume, multi-source records and applying appropriate legislative exemptions. The Analyst liaises with applicants, legal counsel, specialized institutes, and Health Authority stakeholders to clarify requests, assess legal and security risks, and support informed disclosure decisions. The position also prepares materials for Information and Privacy Commissioner reviews and provides expert guidance to HIM leadership on complex or emerging FOI issues.

Education

• A level of education, training and experience equivalent to a Diploma in a relevant field such as Information Management , Privacy, Information Access, Public Administration or other related discipline
• One to two years' experience performing analytical work and interpreting and applying Freedom of Information/Privacy legislation policies and directives.

Skills and Abilities

• Thorough knowledge and understanding of FOIPPA and related legislation.
• Ability to understand and apply organizational policies, procedures and standards.
• Ability to exercise sound judgment in recognizing scope of authority and protecting confidential information.
• Demonstrated service orientation.
• Demonstrated time management skills.
• Excellent verbal, written, analytical and communication skills.
• Ability to work effectively independently and in a team environment.
• Demonstrated analytical, research and problem solving skills.
• Proven attention to detail and accuracy in work.
• Ability to work effectively with stakeholders and others internal and external to the organization.
• Ability to handle situations where conflict may arise and seek satisfactory resolutions.
• Ability to handle confidential and sensitive information with tact and discretion.
• Ability to lead, coach and teach others.
• Ability to operate related equipment including use of standard office desktop computer applications such as Microsoft Suite (Word, Excel, PowerPoint, Access).
• Ability to access and use electronic records and databases.
• Physical ability to perform the duties of the position.
• A competitive salary The salary range for this position is $ $45.71 per hour, depending on experience.
• Growth opportunities We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities The new St. Paul's Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul's Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul's Hospital is expected to open in 2027.
• Inclusive culture We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day

• Reviews, analyzes, and prepares responses to complex, sensitive, and non-routine FOI clinical information requests within legislated timelines.
• Assesses the nature, scope, and jurisdiction of FOI requests, determining whether they fall within HIM, a specialized institute (e.g., BC Corrections), or another public body.
• Examines records to identify applicable mandatory or discretionary FOIPPA exceptions, ensuring legal, security, and risk considerations are addressed prior to disclosure.
• Interprets and applies FOIPPA and related legislation, severing records as required in accordance with statutory requirements.
• Escalates complex or high-risk issues to the Regional Manager or senior leadership when extraordinary circumstances arise.
• Acts as a liaison with the Office of the Information and Privacy Commissioner for reviews, complaints, and mediations, including preparation of supporting documentation and briefing materials.
• Communicates directly with applicants and legal counsel to clarify requests, explain the FOI process, and narrow or refine scope where appropriate.
• Collaborates with stakeholders to identify complexities, gather records, assess resource needs, coordinate responses, and manage time extensions or phased releases.
• Prepares and defends disclosure decisions in consultation with management, legal, and risk advisors, including fee assessments and estimates under the Act.
• Maintains comprehensive case documentation, manages an independent caseload, contributes to policy and training development, and educates staff on FOI obligations and adequate search requirements.

Who We Are
Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization's long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.