Retail Relationship Manager

Job Description

What is the opportunity?

RBC is currently recruiting for a Relationship Manager Retail to join our Automotive Finance team. You will contribute to meeting personal/team objectives by retaining and growing profitable dealer relationships and also manage clients through effective relationship management practices, delivery of sound advice designed to satisfy the clients' business needs, and build long-term mutually profitable relationships. You will also develop relationships with service partners and local market to optimize business opportunities and referrals.

​

What will you do?

• Manage territory, and recommends detailed sales and market strategies, including product and pricing specific initiatives to meet, or exceed sales targets and increase RBC market share

• Proactively provide advice/information to dealers, enabling them to use RBC products to maximize dealer profitability

• Seek out new dealerships by developing relationships with existing dealers and center of influence within and outside the Bank

• Stay abreast of the Indirect Lending Industry, through competitor contacts, conferences, and publications, sharing the information with peers and partners

• Manage discretionary business development budget, maximizing returns

• Effective Relationship Management through documented sales calls/visits, regular interactions with internal and external partners, regular documented branch presentations, regular recapping of competitor rates, timely completion of all requested reports

• Demonstrate commitment by taking ownership & accountability of client problems at first point of contact, applying the Problem Resolution Principles and ensuring appropriate referrals when warranted

• Participate in Dealer events as required

• Work environment is your home office but you must be fully mobile to the market 3-4 days a week (25-75% Travel Expectation)

What do you need to succeed?

Must-have:

• 3-5 years relevant account management, business development or sales experience

• Familiarity with the Credit Adjudicating Process

• Experience identifying and acting on business opportunities

• Strong MS Office software skills including MS word, Excel and PowerPoint

• Strong interpersonal/ communication skills

Nice-to-have:

• Knowledge and understanding of the Automotive and/or Recreational Vehicle Industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• An opportunity to lead, collaborate, impact and influence

• Work in a dynamic, collaborative, progressive and high performing culture

• Excellent career development and progression opportunities

• A comprehensive Total Rewards Program including bonuses, eligibility for stock and flexible benefits

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities

---