Project Coordinator

4 days ago

Guelph, Ontario, Canada MacDonald Search Group Full time

POSITION: Project Coordinator

LOCATION: Guelph, ON (in office position)

MacDonald Search Group is a national permanent placement recruiting firm and we recruit on behalf of hiring companies.

Our client is a leading, specialized distributor of industrial products selling solutions to commercial customers across Ontario. With a growing team and a reputation for excellence, they are now looking to add a Project Coordinator to their team to work alongside sales and technical teams while owning customer experience and project flow.

The Project Coordinator is a customer-facing, relationship-driven role sitting at the intersection of
project management, customer service, and inside sales
.

This person doesn't need to be the deepest technical expert, as there are technical experts already on the team, but they
do
need to keep projects organized, customers informed, and teams aligned.

Responsibilities:

Project Coordination & Customer Experience

  • Act as a primary point of contact for customers ordering equipment
  • Coordinate between customers, technical specialists, and internal teams to keep projects on track
  • Track timelines, deliverables, and next steps—holding people accountable
  • Ask smart questions and surface gaps so others can solve technical challenges efficiently
  • Maintain momentum while technical experts handle the "deep dive" work

Relationship Management

  • Build trust with customers through consistent, personable communication
  • Maintain strong internal relationships across technical and sales teams

Inside Sales & Growth Support

  • Field inbound calls and inquiries
  • Support onboarding and handoff of existing customers
  • Make outbound calls to support sales initiatives
  • Identify opportunities to help when quotas or timelines are at risk

Requirements:

  • Post-secondary education
  • Education related to project management highly preferred
  • Strong communication
  • Extroverted, confident, and personable
  • Exceptional relationship building skills
  • Organized, self-directed, and excellent at managing your own day
  • Knowledge of distribution is an asset
  • Customer-facing experience ideal

Why This Role Is Exciting

  • Clear growth path into
    inside sales and account ownership
  • Exposure to technical, sales, and project management disciplines
  • "Sky is the limit" role—your impact and responsibilities grow with you
  • Work alongside strong technical experts while you own the relationship and execution

Compensation package will include 65-70K base salary (based on experience), bonus and benefits.

If this sounds like the right opportunity for you, please apply online.

MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website.

Thank you for your interest in the role but only qualified candidates will be contacted.

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