Subject Matter Expert

Job Category: Allied HealthHospital Location: Newmarket ONJob Type: Temporary (Fixed Term), Full timeNumber of Positions: 1Minimum - Maximum Hourly Rate: $ $38.39

Why Join Our Team?

• A best-in-class workplace environment that prioritizes a culture of belonging and wellness.

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve

About the role:
The Registered Pharmacy Technician Subject Matter Expert (SME) using their experience and expertise as a front line technician they will support the Medication Management Transformation project by providing expertise in non-automation processes that impact daily pharmacy operations. Core responsibilities include developing orientation and onboarding materials, assessing and updating Pharmacy Technician workflows and guidelines, and supporting key functions such as missing medication resolution, DigiSense recalibration, Fluidose software upgrades, and the drug dictionary deactivation process.

What you'll do:

• Work with the Operations and Medication Management manager and the Lead Automation technician to help inform and develop new orientation and onboarding materials to ensure pharmacy technicians are effectively trained on updated workflows and guidelines.
• Assess current and future pharmacy technician workflows, identify gaps, and recommend updates to optimize efficiency and compliance with best practices.
• Support the Operations and Medication Management Manager and the Lead Technicians development of new Pharmacy Tech Guidelines based on workflow evaluations and MMT project findings, ensuring clear and accurate procedural standards.
• Support the Automation Lead technician in completing the upgrading and preventative maintenance of of DigiSense and Fluidose, to support accurate medication tracking and dispensing.
• Support the ongoing project work related to missing medication investigations by working with the Operations and Medication Management Manager to determine where there are opportunities for improvement in the technician workflow of dispensing medication. Working with the HIS pharmacists to clean up the Meditech drug library by deactivating outdated or inaccurate entries in the drug dictionary to ensure medication safety and accuracy ​

What you bring:

• Licensed by OCP, education obtained from an accredited Pharmacy technician program (CCAPP accredited = Canadian Council for Accreditation of Pharmacy Programs).

• A minimum of 5 years of experience as a registered Pharmacy Technician in a hospital setting is preferred.

• Strong understanding of clinical workflows and the ability to leverage automation to enhance and support these processes.

• Demonstrated computer skills

• Demonstrated interpersonal skills, communication and teamwork

• Demonstrated knowledge of pharmaceutical arithmetic, pharmaceutical terminology

• Demonstrated excellence in communication, both written and verbal

• Demonstrated problem assessment skills

• Demonstrated commitment to customer service and teamwork

• Demonstrated individual leadership skills

• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.

• Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

• Models behaviour that is aligned with the values of Southlake Regional Health Center.
 

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Accommodation & Diversity in the Workplace

At Southlake Health, we are committed to promoting employment equity, diversity, and inclusion in the workplace. Fostering equity, diversity, and inclusion in recruitment practices is a key aspect of our search process. The current posting is seeking candidates who identify with the following equity-seeking groups: women, racialized persons/persons of colour, Indigenous Peoples, persons with disabilities, and members of the 2SLGBTQ+ community. If you are of the aforementioned identities and feel comfortable making it known, you may choose to self-identify as a member of a designated group. Any information directly related to you is kept confidential and used safely to inform our recruitment process towards being an equal opportunity employer.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health

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