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Client Growth Account Manager
2 hours ago
About the Role
We're hiring a
Client-Facing Account Manager
to own client relationships end-to-end while guiding
high-level, full-funnel strategy
alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing.
You'll be the primary strategic partner for a portfolio of
high-growth eCommerce brands
, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction.
About the Agency
We're a rapidly growing performance marketing agency specializing in
creative strategy, ads management, and conversion rate optimization
for eCommerce brands. We're focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up.
What You'll Do
You'll be the strategic "owner" of your accounts — driving clarity, alignment, and momentum across client relationships and internal execution.
- Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
- Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
- Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
- Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
- Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
- Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership
What We're Looking For
You're confident in client-facing strategy, strong at performance storytelling, and organized enough to keep multiple accounts moving smoothly.
- 3+ years in Account Strategy, Account Management, or a similar client-facing role (agency experience strongly preferred)
- Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
- Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly)
- Excellent client relationship management and communication skills (clear, calm, strategic)
- Strong organization + follow-through across meetings, action items, and internal coordination
Benefits & Compensation
- Competitive pay based on experience and location.
- 100% remote with flexible hours.
- Direct ownership of high-value accounts (budgets scaling to $500K+/mo).
- Strategic influence over campaign direction and creative planning.
- Opportunity to help brands scale beyond $10M+ in annual revenue
Why This Role Might Be a Fit
You like owning client relationships
and
driving strategy
You can turn performance numbers into a story clients instantly understand
You're proactive and naturally spot issues before they become problems
You love cross-functional collaboration and keeping teams aligned
You care about outcomes — not just reporting
Ready to Apply?
Send your resume and a short note on your experience managing client relationships and guiding strategy for performance-focused accounts (especially in eCommerce).
