Branch Assistant

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Branch Assistant

How does the role impact the organization?

Raymond James Ltd. is seeking a Branch Assistant to work in our Calgary IAS office. 

Raymond James Ltd. is Canada's leading independent investment dealer offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.    

The primary role of Branch Assistant is to provide operational and administrative support to the office. The individual will assist in the implementation of branch directives and ensure that a high level of service quality is evident in all aspects of day-to-day operations.

What is the position responsible for?

• Be a key point of contact for support staff and advisors regarding operations or administrative tasks within the branch;
• Foster relationships with branch staff by responding to requests, and proactively problem-solving;
• Act as the BA's primary delegate on operations and administrative tasks;
• Maintain a working knowledge of the industry rules and regulations as well as RJL policies and procedures, to ensure adherence with internal and external audit requirements;
• Liaise and forge relationships with internal departments and external vendors/suppliers on behalf of the branch;
• Support the BA and BM in achieving business objectives including expense management, business planning, staff satisfaction, and recruitment. 
• Coordinate branch marketing initiatives including client appreciation events, mailings, website development/maintenance, and social media;
• Coordinate branch activities such as team building events, charitable activities, workshops, and lunch & learns;
• Provide backup coverage for cage and reception duties;
• Be involved in preparing, reviewing, and distributing branch reports;
• Liase with the building on facilities and maintenance requests;
• Assist with registration renewals, continuing education and training requirements
• Assist with new issues and syndication allocations

To qualify for this opportunity you possess:

• Knowledge of Fundamental investment concepts, practices, and procedures used in the securities industry.
• Proficiency in MS Office suite;
• "Front stage" presence, comfortable with presenting and speaking to a group,
• Excellent verbal and written communication skills;
• Exceptional problem solving skills and resourcefulness
• A positive and professional attitude that reflects well on the branch;
• A desire to learn and attain CIRO registration
• Ability to work effectively both independently and within a team environment;
• Excellent work commitment and willingness to accept additional responsibilities as you learn and grow;
• Ability to prioritize, multitask, work within time constraints and follow-up; and
• Ability to handle confidential information with tact and discretion.
• As we are a western location, a willingness to work during early market hours.

What can you expect from us?

Our most important investment is in people, Raymond James Ltd offers a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more We also support internal promotion and community involvement.

How to differentiate yourself from others?

• Completion of the CIRO courses is an asset

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.