Business Analyst, Human Resources

Requisition ID: 19787

Department: Finance and Corporate Services Dept.

Service: Human Resources Services

Branch: HR Planning & Systems Branch

Employment Type: 1 Full Time Temporary Position (Up to 1 Year)

Work Hours: 35 hours per week

Affiliation: MPE

Salary Information: $81, $102,891.88 annually (2025 rates of pay)

Location: 100 Constellation, Nepean

City: Ottawa, ON

Job Category: Administrative and Support Services

Application Close: 18/11/2025

JOB SUMMARY

The HR Innovative Solutions Branch maintains, administers and supports HR systems and processes to ensure efficient and reliable access to people information. The Branch develops and provides tools, reports and analytics to be used by Human Resources staff to support and make recommendations to their clients, and by managers and senior leaders to make informed talent management decisions. The HR Technology Management team is responsible for:

• Ongoing projects and initiatives related to the enhancement of HR systems and processes
• Maintaining overall data integrity, coordinating testing and audits of HR systems and information, collaborating with system users to ensure effective application, and supporting and improving system reporting and queries
• Partnering with HR functional areas on system related process work and coordinating the deployment of new functionality, including identifying gaps and finding efficiencies through automation and data loads to increase usage and improve business processes
• Providing support, guidance, clarification and resolution for HR-related SAP modules.

You are responsible for maintaining the functionality of the city's Human Resources Information System (HRIS), and providing functional expertise by analyzing, recommending and implementing new functionality that integrates with the business needs, to ensure efficient services, in collaboration with IT Services.

You provide guidance, clarification and resolution on SAP/HR-related issues and serve as a functional source of expertise in one or more of the areas of: organization, position, and FTE management; Corporate Reporting and SAP queries; Training & Events module use and maintenance; Recruitment and Onboarding use and maintenance; and Personnel Administration module use and maintenance.

You are also responsible for developing, coordinating and providing training to Human Resources staff and SAP/HR users on the use of SAP/HR, impact of SAP/HR upgrades, and introduction of new SAP/HR modules, including the maintenance and/or development of process documents.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Public or Business Administration with a concentration in Human Resources Management, Accounting or Information Systems, or a related field.

Minimum of 5 years of experience in Human Resources, payroll and/or systems.

Experience in municipal government combined with experience in SAP application is an asset.

KNOWLEDGE

• Corporate computer systems/applications
• Business analysis practices, techniques and requirements writing
• Advanced knowledge of SAP/HR
• Project management techniques and methodologies
• Financial and related City of Ottawa practices
• Information systems development processes and strategies
• Advanced knowledge of Microsoft Office Suite
• City of Ottawa collective agreements
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Strong interpersonal skills
• Thoroughness and initiative
• Customer service oriented, flexible
• Analyze problems and function within a team to develop realistic and innovative solutions to problems
• Communicate effectively, both orally and in writing
• Work effectively within a team environment
• Plan and organize work and function effectively within timeframes and deadlines
• Function at an advanced level in analysis and problem solving
• Ability to provide technical leadership

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc-