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Patient Care Coordinator

3 hours ago

Scarborough ON MW C, Canada Bioped Scarborough North Full time

You want a role where you can help people, stay organized, and be part of a team that makes a real difference. Whether you're just starting out or already have experience, this could be a great fit.

BioPed Footcare has been helping clients for over 40 years. With 65+ clinics across Canada, we're leaders in lower‑limb and footcare. As part of our network, you'll support your local community while having access to over 200 peers across the country.

Our mission is to help people live pain‑free and stay active. To support that work, we're hiring a Patient Care Coordinator for our clinic.

About the Patient Care Coordinator role:

As our Patient Care Coordinator, you play a key role in keeping the clinic running smoothly and are the first point of contact for our clients. You'll make a meaningful impact every day by welcoming patients, managing appointment flow and documentation, and supporting our clinical team as they care for clients.

Responsibilities

· Deliver excellent customer service and support clients in a friendly, professional manner

· Schedule appointments and maintain accurate patient records

· Respond to inquiries and handle client requests

· Support product sales, merchandising, and inventory management

· Complete paperwork and ensure all documentation is up to date

· Monitor inventory levels and place stock orders as needed

· Assist with basic lab production tasks

· Keep the clinic clean, organized, and running smoothly

Personal Skills & Attributes

· Enjoys working with customers; friendly and approachable

· Strong communication abilities, with excellent English verbal and written skills

· Reliable, self‑motivated, and able to manage multiple tasks

· Consistently completes work on time

· Organized, tidy, and detail‑oriented

· Comfortable working independently or as part of a team

Experience and Skill Requirements

· High school diploma required (post‑secondary education is an asset)

· 1–2 years of office administration or retail sales experience

· Strong typing skills

· Proficient with Microsoft Office (Word, Excel, email)

· Fluent in English; Cantonese and Mandarin are considered assets

Job Types: Full-time, Part-time

Pay: $19.00-$20.00 per hour

Expected hours: 16 – 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Application question(s):

  • Are you currently a student?
  • Are you available to work Monday to Friday between 10am-7pm and Saturday 9am-5pm? Do you have any restrictions?

Language:

  • Cantonese and Mandarin (preferred)

Work Location: In person