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ERP Technical Analyst

8 hours ago

Calgary, Alberta, Canada High Tide Inc. Full time

ERP Technical Analyst (Sage X3)

Join a team where your ERP expertise truly matters

We're looking for an experienced
ERP Technical Analyst (Sage X3)
to join our growing IT team and play a key role in supporting and evolving our enterprise ERP environment. If you enjoy being the technical bridge between business users, developers, vendors, and infrastructure teams, and thrive on solving ERP challenges, then this role is for you

This is a
mid- to senior-level position
ideal for someone who brings strong
Sage X3 expertise
, a proactive mindset, and clear communication skills.

What You'll Do

As our ERP Technical Analyst, you'll be a trusted technical partner across the organization, helping ensure
Sage X3
remains stable, scalable, secure, and aligned with business needs.

  • Configure and deploy
    Sage X3 modules
    in alignment with business and leadership direction (no programming required).
  • Partner with functional teams to translate business requirements into clear technical solutions.
  • Test and validate
    ERP integrations and APIs
    using tools such as Postman, escalating issues to developers or vendors as needed.
  • Act as the primary technical point of contact for
    Sage X3 vendors and integration partners.
  • Monitor ERP performance and support system
    upgrades, patches, and deployments.
  • Collaborate closely with network and infrastructure teams to address technical dependencies.
  • Identify and escalate
    security and interoperability risks
    related to ERP integrations.
  • Support cross-functional ERP initiatives and contribute to smooth technical execution across teams.

Required Qualifications

  • 4+ years of hands-on experience supporting Sage X3 in a technical ERP role.
  • Proven experience configuring and supporting ERP modules.
  • Familiarity with ERP integrations, data flows, and interoperability.
  • Basic API testing experience (REST/SOAP, Postman).
  • Strong understanding of ERP performance, stability, and security considerations.
  • Experience working with vendors, developers, and infrastructure teams.
  • Excellent communication, documentation, and organizational skills.
  • Ability to proactively identify issues and escalate effectively.
  • Experience supporting multiple
    Sage X3 modules
    (e.g., warehouse management, CRM, operations, finance).
  • Exposure to both
    hosted and on-premise ERP environments.
  • Experience collaborating across IT, Finance, and Operations teams.

Why Join Us?

  • Work on a
    business-critical ERP platform
    with real impact.
  • Collaborate with experienced technical and functional professionals.
  • Be trusted as a technical expert and problem-solver.
  • Opportunity to grow with a team focused on stability, scalability, and continuous improvement.

If you're excited about supporting and evolving a Sage X3 environment and enjoy working at the intersection of technology and business, we'd love to hear from you.
Apply today and help shape the future of our ERP platform.

About Us

High Tide Inc.
is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant and is the second-largest cannabis retailer globally by store count
⁷
. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

  • Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
  • Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
  • Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including , , , and
  • E-commerce Platforms
    : High Tide operates a suite of leading accessory sites across the world, including , , , and

Brands: High Tide's industry-leading and consumer-facing brand roster includes Queen of Bud, Cabana Cannabis Co, Daily High Club, Vodka Glass, Puff Puff Pass, Dopezilla, Atomik, Hue, Evolution and more.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through , , and

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been named one of Canada's Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail's Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas' Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit

. For investment performance, don't miss the High Tide profile pages on SEDAR+ and EDGAR.