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Senior Restaurant Manager

2 days ago

Elora, Ontario, Canada Pearle Hospitality Full time

At the Elora Mill Hotel & Spa, hospitality is at the core of everything we do. Our restaurant is a place where breathtaking views meet extraordinary dining, and where every guest experience is crafted with intention and care. We are seeking a Senior Restaurant Manager — a seasoned hospitality leader who will elevate our service culture, inspire our team, and help shape the future of dining at the Elora Mill.

The Role

As a Senior Restaurant Manager, you will be a cornerstone of our leadership team. You will oversee the daily rhythm of our restaurant while contributing to long-term strategy, service innovation, and team development. With a strong floor presence and a clear vision, you will ensure each guest experience reflects our values of Quality, Kindness, Collaboration, and Perseverance.

Compensation for this role of $96,000 annually, includes a base wage of $80,000, plus direct tips from guests that have been estimated at an additional $16,000. Tip amounts are paid directly by guests and are shown based on historical averages. They will vary depending on factors such as guest volume, and seasonality. While tips are not guaranteed, they have consistently contributed to overall earnings in this position.

What makes you the perfect candidate:

  • You are passionate about providing exceptional guest experience any reflecting our core values in the pursuit of service excellence.
  • You are enthusiastic about the food scene and like to keep up with current trends.
  • You enjoy working as part of a team and supporting those around you.
  • You are highly organized and a skilled multitasker.

What You'll Do

Elevate Service & Operational Excellence

  • Lead day-to-day operations, ensuring seamless service, warm hospitality, and consistent guest satisfaction.
  • Act as a visible leader on the floor, coaching in real time and setting the tone for excellence.
  • Implement service enhancements and menu initiatives in collaboration with culinary and beverage leaders.
  • Monitor and address guest feedback, both in-person and online, with a proactive approach to continuous improvement.
  • Ensure health, safety, and AGCO compliance while maintaining the highest cleanliness and service standards.

Lead & Develop the Team

  • Recruit, train, and mentor high-performing team members, fostering a culture of pride, accountability, and growth.
  • Provide ongoing coaching, performance reviews, and leadership development opportunities.
  • Run pre-shift briefings and post-shift debriefs, ensuring communication and alignment across all service periods.
  • Champion collaboration between FOH and BOH, ensuring flawless execution of service.

Drive Financial & Strategic Results

  • Manage labor costs, scheduling, and payroll accuracy to balance financial goals with service quality.
  • Oversee inventory, purchasing, and vendor relationships, ensuring efficiency and cost alignment.
  • Support budget planning, forecasting, and revenue growth initiatives with the Food & Beverage Director.
  • Identify and act on opportunities to enhance revenue through new service offerings, events, or innovations.

Why Join the Elora Mill?

At the Elora Mill, you'll be part of something extraordinary:

  • An opportunity to lead within one of Ontario's most iconic dining destinations.
  • A workplace culture built on authenticity, collaboration, and growth.
  • Access to professional development opportunities across Pearle Hospitality
  • Competitive compensation, benefits, and employee perks.

Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

Job Types: Full-time, Permanent

Pay: From $96,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Application question(s):

  • Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location (ETT: Bardo, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

Experience:

  • Hospitality: 7 years (preferred)
  • Management: 5 years (preferred)

Work Location: In person