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Licensed Automotive Technician needed

2 weeks ago

Ottawa ON KK B, Canada Mercedes Benz Ottawa Downtown Full time

Mercedes-Benz Ottawa Downtown

Build your career with one of the world's most respected automotive brands.

Mercedes-Benz Ottawa Downtown is looking for a Licensed Technician (or Apprentice – Level 2 completed) with a minimum of 2 years of experience to join our high-performing Service Team. If you take pride in your craftsmanship, enjoy cutting-edge automotive technology, and want to work in a state-of-the-art facility, this is your opportunity.

Why Join Mercedes-Benz Ottawa Downtown?

  • Work with world-class luxury vehicles and advanced technology
  • State-of-the-art facility and professional shop environment
  • Aggressive bonus plan rewarding performance
  • Full benefits (medical & dental)
  • RRSP matching
  • Manufacturer training and ongoing career development
  • A team culture built on excellence, respect, and growth

Your Role

As a Technician, you play a critical role in delivering the Mercedes-Benz ownership experience. You'll be responsible for maintaining, diagnosing, and repairing vehicles to the highest standards — ensuring customer safety, satisfaction, and long-term brand loyalty.

You're detail-driven, professional, and committed to doing the job right the first time.

Key Responsibilities

  • Perform scheduled maintenance and repairs
  • Diagnose mechanical and electrical concerns efficiently and accurately
  • Identify additional safety or service needs and document findings clearly
  • Provide written and digital, prioritized repair recommendations
  • Communicate repair procedures and findings to Service Advisors
  • Conduct road tests and safety inspections
  • Maintain clean, organized, and professional workspaces
  • Stay compliant with all safety standards, laws, and regulations
  • Participate in continuous improvement and time-management best practices

Communication & Teamwork

  • Keep Service Advisors informed throughout the repair process
  • Clearly document findings using strong written communication
  • Collaborate with colleagues across all dealership departments
  • Contribute positively to a team-focused, professional environment
  • Commitment to the Brand
  • Complete Mercedes-Benz and dealership training programs
  • Stay current with new vehicle features, technologies, and updates
  • Maintain a professional appearance and uphold dealership standards
  • Be a champion for exceptional customer service at every interaction

Skills & Qualifications

  • Strong mechanical and diagnostic aptitude
  • Excellent time management and organization
  • Outstanding customer service mindset
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Results-oriented, accountable, and adaptable
  • Comfortable operating manual and automatic transmissions
  • Basic computer proficiency
  • Education & Experience
  • College Diploma or Trade School Certificate in Automotive Studies (or equivalent)
  • Minimum 2 years of experience as an Automotive Technician
  • Mercedes-Benz experience preferred but not required
  • Valid driver's license with a clean driving record

Ready to Take the Next Step?

If you're passionate about automotive technology and want to grow your career with a prestigious global brand, we want to hear from you.

Apply today by submitting your resume and a brief cover letter.

Mercedes-Benz Ottawa Downtown

Setting the standard for excellence — one vehicle at a time.

Job Type: Full-time

Pay: $32.00-$42.00 per hour

Expected hours: 44 per week

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Work Location: In person