Bilingual Customer Service Representative

18 hours ago

Delta British Columbia VM Canada Fraserway RV Full time

Bilingual Customer Service Representative (CSR) – Seasonal

Location: Delta, British Columbia | April 2026 – October 2026

Join Fraserway RV and help create unforgettable travel experiences.

Looking for an opportunity to be part of Canada's largest RV dealer while helping customers create memories that last a lifetime? Want a role where every day is different and your work directly contributes to once-in-a-lifetime adventures?

We are hiring Bilingual Customer Service Representatives for the seasonal period from April 2026 to October 2026 at our Delta, BC dealership. Both full-time and part-time seasonal positions are available, with an hourly wage range of $19–$21, based on experience and qualifications.

Who You Are

  • Fluent in German, Dutch, or Mandarin

  • Passionate about helping people start their vacation journey on the right note

  • Excited to work with an international clientele and be part of meaningful travel moments

What You'll Do

  • Welcome customers with a friendly, professional, and enthusiastic approach

  • Guide customers through their RV rental experience from pick-up to return

  • Walk customers through paperwork clearly and confidently

  • Demonstrate RV features (truck campers and motorhomes), helping customers feel ready for the road

  • Check in returning RVs and resolve concerns efficiently and positively

  • Support other departments as needed to ensure a seamless customer experience

What You Bring

  • Fluency in English plus German, Dutch, or Mandarin

  • Strong customer service and communication skills

  • Reliable, punctual, and comfortable in a fast-paced environment

  • A positive, energetic personality and a genuine passion for customer experience

  • Ability to work weekends and collaborate with a team

  • A desire to help turn vacation plans into lifelong memories

Fraserway RV is Canada's largest vertically integrated RV company, with full-service dealerships coast to coast. We lead the industry in selling, servicing, and renting recreational vehicles, helping families and travelers experience Canada in a truly unforgettable way.

How to Apply

If you love working with people and want to play a role in creating unforgettable travel experiences, we'd love to hear from you. Please submit your resume and cover letter for consideration.

We thank all applicants for their interest; only candidates selected for an interview will be contacted.

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