Dispatcher (Medical Transportation)

1 day ago

Concord, Ontario, Canada Medicvan Patient Transfer Services Inc. Full time $50,000 - $75,000 per year

MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services.

Position: Full time & Part Time Dispatcher

Qualifications and skills required:

  • High school graduation

  • Excellent verbal and written English

  • Kind, friendly, accommodating, willing to help personality

  • Excellent customer service experience and communication skills

  • Professional telephone manner

  • Ability to multitask

  • Good organization and time management skill

  • Stress management skill and ability to work under pressure

  • Knowledge of Mc Office, Excel and Outlook

  • Knowledge of the city of Toronto and the GTA

  • Knowledge of internet use, Google Map use

  • Dispatching experience in trucking, taxi or similar industry would be preferred

  • Experience in Logistics would be preferred

  • Some medical background would be preferred

Duties and Responsibilities:

  • Answering multiple phone calls

  • Schedule bookings and forward information to crew members

  • Respond to costumer's inquiries, by email or over the phone

  • Ensure crews are on scheduled time

  • Communicate with clients, hospitals and other health care facilities in a timely and professional manner

  • Follow up calls with existing client

  • Prepare paperwork for crews

  • Scheduling crews

  • Faxing, mailing, emailing

  • Other office and clerical duties as needed

If you think you are right for our team, send your application to us by email.

Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$25.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Experience:

  • dispatching: 3 years (required)

Work Location: In person

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