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Post Office Clerk

2 days ago

Jarry Street East Montreal QC, Canada Shoppers Drug Mart Full time

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.


Why this role is important?

RÉCAPITULATIF :

Doit être disponible le soir et les week-end

  • Offrir un service à la clientèle rapide et de qualité supérieure au comptoir postal.

  • Assurer un excellent service à la clientèle et une bonne tenue des caisses.

TÂCHES ET RESPONSABILITÉS :

SERVICE À LA CLIENTÈLE :

  • Offrir un service à la clientèle efficace et de qualité supérieure.

  • Répondre aux demandes et résoudre les plaintes des clients relatives aux services postaux.

  • Respecter le programme de service à la clientèle (SERVE) prescrit par Postes Canada.

  • Assurer la propreté du comptoir postal et maintenir une image appropriée conformément à la politique en matière d'uniformes et aux lignes directrices du code vestimentaire (p. ex., apparence soignée, uniforme approuvé, insigne personnalisé).

  • Capacité à vendre et à recommander des services postaux supplémentaires et des promotions à tous les clients.

PRÉVENTION DES PERTES :

  • Veiller à ce que les systèmes et les procédures de prévention des pertes soient exécutés conformément aux lignes directrices.

  • Gérer l'argent, les mandats-poste et les stocks de timbres conformément aux politiques et aux procédures de manipulation de l'argent prescrites.

  • Assurer la sécurité de l'argent et du courrier Exploitation

  • Maintenir et contrôler les stocks de timbres, les mandats-poste, le courrier recommandé, etc. conformément aux politiques et aux procédures de Shoppers Drug Mart/Pharmaprix et de Postes Canada.

  • Gérer la caisse du rayon conformément aux politiques et aux procédures. Généralités

  • Se conformer à tous les règlements de santé et de sécurité.

  • Respecter toutes les politiques et procédures du magasin.

  • Respecter les politiques et procédures de prévention des pertes et s'assurer de leur exécution dans le département.

  • Effectuer d'autres tâches au besoin, y compris les tâches liées à la caisse.

PROFIL RECHERCHÉ :

Planification, jugement et prise de décision

  • Résoudre les problèmes des clients pour assurer leur satisfaction.

  • Planification du travail pour maximiser l'efficacité et réduire les coûts.

  • Résoudre les problèmes relatifs aux déficits de caisse.

  • Expérience avec les problèmes d'inscription et d'autorisation du comptoir postal.

EXPÉRIENCE :

  • Priorité axée sur le service à la clientèle.

  • Excellentes aptitudes pour la communication écrite et verbale.

  • Bonnes connaissances en informatique.

  • Compétences en gestion de caisses.

  • Organisation et minutie.

  • Compétences de gestion efficace du temps.

  • Capacité à travailler au sein d'un environnement dynamique.

  • Capacité à travailler individuellement et en équipe.

  • Engagement à offrir un service à la clientèle exceptionnel.

CONDITIONS DE TRAVAIL :

  • Capacité à travailler des quarts de travail flexibles, qui peuvent comprendre les soirées et les fins de semaine.

EXIGENCES PHYSIQUES :

  • Capacité de soulever jusqu'à 50 lb.

  • Capacité à monter dans une échelle.

J2WRTL

Why work in a Pharmaprix store or community pharmacy?

Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Employment Type:

Part time

Type of Role:

Regular

Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores.  Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #QC