Advanced Metering Operations Support Analyst

Current ENMAX employees are encouraged to apply through their internal Workday access.Posted: January 8, 2026Closing Date: January 22, 2026Position Type: PermanentUnion: CUPEWhy ENMAX?We are driven by our purpose of lighting the way to a brighter energy future, a future that includes a workplace where you'll experience belonging and unlock possibilities. We offer meaningful opportunities, strong collaboration and a career aligned to what matters to you. We're proud of who we are and the work we do to support our communities and customers who depend on us, becauseat ENMAX, we're lighting the way together.Reporting to the Team Lead, Metering and Data Management, TheMetering Data Management Support Analystplays a key role in the operation and evolution of our Metering infrastructure and systems. This role combines knowledge of electrical theory, telecommunications networks (including RF mesh and cellular systems), and data analytics to support day-to-day operations and the continued success of ENMAX metering. The successful candidate will support data validation, dashboard development, process refinement, and stakeholder support, all while contributing to a culture of continuous learning and operational excellence.Major ResponsibilitiesProvide technical guidance to ensure the successful planning and fulfillment of activities required to support growth and sustainment of ENMAX's AMI network of > 600K endpoints to satisfy the needs of the business.Support development and ongoing refinement of processes, procedures, reporting, and tools to accommodate needs of the AMI Program and, continuous improvement of the Team.Lead, design, build and publish dashboards and reports for Metering and AMI operations, in addition to ad hoc stakeholder queries to respond to and / or accommodate business requirements.Support the Metering and Data Management business unit by operating and maintaining the Honeywell Mobile Collector including but not limited to operating the Mobile Collector, building route files, importing, exporting, and validating reading data.Manage the collection, storage, validation, and transfer of metering data for MDM Meter Reading and Metering Services using metering / meter reading systems and reporting platforms.Maintain meter reading handhelds and Blackline LonerGPS Mobile Worker Safety Solution and other Field devices/hardware, ensuring all repairs are completed.Represent the Metering and Data Management business unit internally and externally during customer escalations related to or caused by meter data.Maintain meter reading routes and cycles for Meter Reading operations including forecasting and formatting production schedule for Meter Reading operations.Lead in development and delivery of internal training and supporting documentation for use by the Metering and Data Management, Meter Shop Operations, and Meter Installation Teams.Manage Meter Reading and Metering Service contractual obligations and relationships with ENMAX AMP customers and selected Meter Reading contractors.Work effectively with both internal and external stakeholders.Education RequiredRelated Undergraduate degree and a minimum of 4 years related experience or a Technical Diploma and 6 years of related experience .Previous metering experience is an assetQualifications & Experience4 + years related experienceUnderstanding of electrical theory as it relates to metering.Experience with telecommunications systems, (RF mesh and cellular network communications).Progressive experience with data modeling, integration, analysis, validation, presentation, and dashboard/report development.Advanced technical writing and documentation skills.Demonstrated understanding of the regulations laid out in the AUC System Settlement Codes Rule 021 and Rule 002.Strong customer service and stakeholder communication skills.Hands-on experience with testing methodologies and quality assurance.Ability to quickly learn and quickly adapt to and new technologies and software.Recent experience with meteorology and MDM tools and technologies is an asset (Honeywell, Connexo, Metercat) is an asset.CompetenciesAnalytical Thinking: Possesses a structured approach to problem-solving, with the ability to break down complex issues and identify actionable insights.Technical Aptitude: Demonstrates comfort with technology and a continuous learning mindset.Communication: Strong verbal and written communication skills with the ability to effectively communicate with both internal and external stakeholdersAttention to detail: Maintains accuracy and completeness in a fast paced environment.Collaboration: Self-motivated and proactive with a team- oriented approach.Did we mention the ENMAX Advantage?We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employee's needs, onsite childcare center (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.ENMAX Values– Safety, Integrity, Accountability, Service, Teamwork, Agility, InnovationSalary:Analyst Level C (Current CUPE 2025 rates)$99, $105, $112, $118, $124,542.96Location:This position will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesday, Wednesday and Thursday.Note:If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public.  Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.Must be legal to work in Canada and requires the successful completion of a criminal background check.  Two pieces of valid Government issued ID will be required.Two professional references will be requested.There may be a technical assessment as part of the selection process.Education requirements for this position will be verified by a third party.In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut'ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.Please visit our careers page to learn more about other opportunities at ENMAX Corporation.