Vice President, Specialist Sales, Subscription Merchant

Our Purpose
Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Vice President, Specialist Sales, Subscription Merchant
Overview
Mastercard's Services organization delivers scalable, data-driven solutions that help our customers grow, optimize, and protect their businesses. Ethoca, a wholly-owned Mastercard company, is a leading provider of collaboration-based technology solutions that help merchants, issuers, and partners combat fraud, resolve disputes, and improve the digital customer experience and is a key component of Mastercard's services strategy. Ethoca's flagship products - Ethoca Alerts and Consumer Clarity (which includes solutions like digital receipts and smart subscription management), create a powerful two-sided, card-scheme and payment-type agnostic network that transforms how issuers and merchants engage their consumers and how disputes are prevented and resolved globally.
Role Purpose
The subscription economy is expanding rapidly, reshaping how consumers engage with digital services across every vertical. Mastercard is building a next-generation subscription management framework-grounded in network rules, issuer capabilities, and intelligent insights-to create transparency for consumers, financial control for issuers, and a trusted, off-platform engagement and recovery channel for merchants.
We are seeking a commercially driven senior executive with a proven track record of delivering revenue growth. This quota-carrying role is responsible for accelerating global revenue across Ethoca's merchant portfolio, working in close partnership with Mastercard's regional teams worldwide. The VP will lead strategic engagements with key merchants, expand adoption of Ethoca's solutions, and drive consistent, sustainable commercial performance across markets.
Responsibilities

• Drive growth by selling Mastercard's subscription solutions to Tier-1 global B2C merchants in food delivery, streaming, subscription boxes & memberships, online dating and other subscription services provider.
• Own the full enterprise sales cycle for complex, high-value deals and consistently deliver against quota.
• Lead global account strategy for strategic merchants as the primary commercial owner and enterprise hunter.
• Engage merchant stakeholders across Payments, Fraud/Risk and Partnerships to shape solutions and close deals.
• Collaborate internally with Product, Advisors, Legal, Marketing, and Regional Sales to advance opportunities and deliver integrated solutions.
• Lead subscription commercial efforts globally.
• Build and leverage ecosystem partnerships with billing, CRM, orchestration, and fraud/risk platforms.
• Represent Mastercard externally as a thought leader in subscription models and recurring payments.
• Provide actionable market and competitive insights to inform product and shape strategy.
About You

• Proven track record in selling complex payments and/or fintech solutions to Tier-1 global subscription merchants-ideally in sectors such as food delivery, streaming, subscription commerce, membership services, or dating.
• Deep familiarity with merchant payments teams-including fraud, risk, partnerships, product, and operations-paired with the ability to navigate matrixed organizations and influence senior stakeholders.
• A true enterprise hunter with experience closing large, multi-market deals, managing long sales cycles, and consistently achieving quotas in an individual-contributor or lean-team environment.
• Comfortable operating in a global context, with the ability to lead commercial efforts in North America and the UK while supporting opportunities and stakeholders across AP, LAC, and EEMEA.
• Strategic, analytical, and execution-focused, with the ability to translate customer pain points into compelling commercial propositions and partner closely with product teams to shape solutions.
• Executive presence and exceptional communication skills, capable of engaging C-suite leaders and representing Mastercard as a thought leader in the subscription economy.
• Entrepreneurial mindset, thriving in an environment of high autonomy, ambiguity, and rapid iteration, and motivated by the opportunity to help build and scale a high-growth business within Mastercard.
• Hands-on experience working with subscription technology stacks such as Recurly, Chargebee, Salesforce, or similar recurring billing, CRM, and customer lifecycle platforms (nice to have).
Why Join Us

• Lead growth engine of a proven fintech innovator backed by Mastercard scale & resources
• Take an already strong sales machine and push it to the next level of performance & impact
• Drive meaningful innovation at the intersection of fraud prevention, digital receipts, and customer experience
• Be a part of a high-energy culture where collaboration, creativity and execution come together to share the future of digital commerce
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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