Pickleball Facilitator

We are looking for an enthusiastic and personable Pickleball Facilitator to join our team and bring the joy of pickleball to our community. This is a sweat equity opportunity where the successful candidate will exchange their time for a complimentary Altea Active membership, providing full access to all services and amenities.

Altea's Pickleball Facilitators support the coordination and set up of our pickleball activities. This role involves creating a welcoming and inclusive environment, introducing members to the space, sharing details about the sport, setting up members with their court, and equipment and foster a love for the game of pickleball. The ideal candidate should have excellent interpersonal skills, knowledge of pickleball, and the ability to engage players of different skill levels.

Join our team and become part of a culture that celebrates excellence, fosters innovation, and values teamwork. Help us inspire community members to lead active, healthy lifestyles through the fun and fast-paced world of pickleball

This opportunity might be for you if you have the following talents & spirit:

• You are a Pickleball Expert: You have a deep understanding of pickleball rules, strategies, techniques, and trends is crucial. This knowledge allows you to effectively oversee operations, provide guidance to players and staff, and ensure a high-quality experience.
• You're Detail Oriented: You cross your T's and dot your I's by maintaining member records highly organized with flawless attention to detail. You're not one to cut corners. You pay attention to the details. As far as your concerned, anything worth doing, is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
• You're Customer Service Orientated: You have a knack for customer service and can handle member questions and concerns in a professional manner. You listen and respond effectively to customer questions and resolves customer problems to the customer's satisfaction.
• You have Communication Superpowers: You clearly and effectively communicate with team members, players, leadership, and other stakeholders. This includes verbal communication, written communication (for reports, marketing materials, etc.), and interpersonal skills for building relationships.
• You're Motivated & Driven: You're motivated and driven. You take initiative. You identify opportunities and issues, and proactively acts and follows through on work activities to resolve them. You're going to take ownership of the time you spend with us and truly make a difference.
• Passion for Pickleball: Finally, a genuine passion for pickleball and a commitment to promoting the sport's growth and development are fundamental. This enthusiasm will inspire others and contribute to the overall success of the pickleball program.

As a Pickleball Facilitator a typical day might include the following:

Key Responsibilities:

• Ensure a safe and enjoyable playing environment by monitoring games and enforcing court rules.
• Set up and take down equipment before and after each session.
• Support the day-to-day operations of the pickleball courts and equipment.
• Assist and encourage members to use the pickleball space as intended and support any customer service requests and inquiries
• Promote upcoming events and maintain positive relationships with participants to encourage community engagement.
• Collaborate with other staff to coordinate schedules and manage facility use.

• Address any issues or conflicts that may arise during play in a professional manner.

• Connect with parents or players to discuss progress or address any questions.

To land this role you need to have;

• Prior experience playing or coaching pickleball (or comparable racquet sports) is highly preferred.
• Strong knowledge of the rules, scoring, and etiquette of pickleball.
• Excellent communication and interpersonal skills.
• Dependable, organized, and able to manage multiple tasks efficiently.
• CPR/First Aid certification (or willingness to obtain upon hire) is a plus.
• A recent Criminal Background Check prior to commencement of training and/or work.

Perks of this position include;

• A complimentary membership inclusive of all services and amenities
• Team Member Perks
• Complete training and development package
• Working alongside great people in a culture that fosters empowerment
• Career-defining growth and development opportunities

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Altea Active. We want to see your personal style - what makes you tick and why you think your next opportunity is with us.

PLEASE NOTE: The purpose of this job advertisement is to provide you with a glimpse into the full responsibilities. It is not a complete explanation of duties, responsibilities or requirements. We are an equal opportunity employer and believes in treating everyone fairly regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected factors. We consider all qualified applicants for employment and upon request will provide accommodations to candidates taking part in the selection process.

We thank you for your interest; however, only candidates selected for an interview will be contacted.