Front Desk Receptionist

22 hours ago

Campbell River BC VW C, Canada Campbell River Wellness Full time

Job Summary

We are multi-practitioner wellness clinic seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices is a plus, but not required.

Duties

  • Greet visitors and clients warmly, ensuring a positive first impression
  • Answer multi-line phone systems promptly and professionally, directing calls as needed
  • Perform data entry tasks accurately, including patient or client information in electronic systems
  • Handle scheduling, filing, record keeping, and document organization
  • Assist with administrative tasks such as submitting and settling insurance claims, taking payments, scheduling appointments
  • Support customer service efforts by addressing inquiries and providing information about services offered
  • Maintain cleanliness and organization of the front desk area to ensure a welcoming environment

Skills

  • Strong computer skills
  • Excellent organizational skills with the ability to multitask efficiently
  • Effective phone etiquette and customer support skills for handling inquiries via phone or in person
  • Clerical experience with familiarity in filing, record keeping, and administrative procedures
  • Ability to type accurately and quickly for data entry and correspondence purposes
  • Prior experience in medical or dental office settings is ideal but not mandatory
  • Knowledge of scheduling systems (ie Jane) ideal but not mandatory

This position will be part-time with the expectation of covering vacation and sick days for fellow co-workers as they would for you.

Job Type: Part-time

Pay: From $22.00 per hour

Expected hours: 15 per week

Work Location: In person

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