technical support supervisor
1 week ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- Education
- No degree, certificate or diploma
- Work setting
- Computer hardware or software retailer/wholesaler
- Relocation costs not covered by employer
- Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
- Supervision
- 5-10 people
- Computer and technology knowledge
- SQL
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Screening questions
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Do you have experience working in this field?
- Do you have the equipment you need to work from home (like internet and a workspace)?
- Do you live near the job location?
- Employment terms options
- Early morning
- Evening
- Shift
- Flexible hours
- Experience
- 3 years to less than 5 years
- Employment terms options
- Morning
- Night
- On call
- Day
- Weekend
- Workplace information
- Hybrid
- Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Financial benefits
- Bonus
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Wellness program
-
IT Technical Support Supervisor
1 week ago
Mississauga, ON LB M, Canada Tempest Solutions Full timeOverview:We are seeking an IT Technical Support Supervisor to join our team. This position is ideal for individuals looking to grow with an MSP that is expanding. As an IT Technical Support Supervisor, you will have the opportunity to impact company growth in a dynamic work environment.Responsibilities:Managing level 1/2 techs and entire tech support...
-
Café Supervisor
1 day ago
Kitchener, ON NG X, Canada Ignite Group of Brands Full timeCafe Supervisor (Barista + Leader)We're looking for a confident, upbeat Café Supervisor who loves great food, great coffee, and great guest experiences. If you're the type of person who can run a smooth shift, keep the team motivated, and still jump in to crush a latte and connect with guests, this one's for you.This is a hands-on leadership role. You'll be...
-
Technical Support
3 days ago
Kitchener, Canada Delta Elevator Company Limited Full time**At Delta, We Are Passionate About Elevators** **And About Customer Service!** We are a Canadian company that designs, manufactures, installs and services elevator systems throughout southwest Ontario. With local roots going back over 55 years, our growing organization is looking for like-minded individuals to enhance our ability to provide _**Integrity,...
-
Technical Support Specialist
2 days ago
Kitchener, Canada Trackunit Full timeTrackunit is a fast-growing company and a leading supplier of IoT solutions, operating out of many offices worldwide. Trackunit specializes in digital solutions that connect machines, people, and systems in the global construction industry. The construction industry is the least digitalized industry of all. This lack of digitalization has left construction...
-
Technical Support Agent
3 days ago
Kitchener, Canada Freestar Full timeEducation: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
London, ON NE X, Canada London District Catholic School Board Full timeThe London District Catholic School Board has a reputation for excellence, with more than 4,700 employees working together to educate approximately 28,000 students at 44 elementary schools, 9 secondary schools and St. Patrick Adult & Continuing Education within Middlesex, Oxford and Elgin counties, including the cities of London, St. Thomas, Strathroy and...
-
Rov Technical Support Representative
2 days ago
Kitchener, Canada Deep Trekker Inc. Full time**Department**: Commercial **Reports To**: Customer Experience Manager **Location**: In Office (Canada) | Travel Opportunities **Summary** Deep Trekker, a proud Halma Company, is seeking a technically skilled and customer-focused professional to join our growing support team. As an **ROV Technical Support Representative** you will serve as a trusted...
-
Technical Support Specialist
1 week ago
Kitchener, Canada CareHawk, Inc. Full time**Duties and responsibilities**: - Act as a point of contact for all CareHawk product lines - Act as a technical authority, providing expertise to clients - Provide technical phone support to customers with installation, site commissioning, and product issues - Assist customers with diagnosing problems with the installation of products or explaining the...
-
Telecom Tower Rigger
2 weeks ago
Kitchener, Canada Comsolve Technical Solutions Full time**Job Summary** **Key Responsibilities** - **Assemble and erect communication towers using construction or rigging equipment.**: - **Install steel structures such as tower sections, platforms, and antenna mounts.**: - **Safely mount antennas, transmitters, receivers, and other wireless communication equipment onto towers.**: - **Prepare sites for tower...
-
Application Support Engineer
2 weeks ago
Kitchener, ON NG H, Canada Ombryo Digital Systems Full timeJob OverviewWe are seeking a dedicated Application Support Engineer to join our dynamic IT support team. The ideal candidate will provide technical assistance and troubleshooting for a variety of enterprise applications, ensuring seamless operation across multiple platforms. This role involves supporting end-users, resolving application issues, and...