Director of Operations

2 days ago

Vancouver, British Columbia, Canada The Great Canadian Landscaping Company Ltd Full time

About the Role

We are currently looking for an experienced Director of Operations to oversee the day-to-day operations of The Great Canadian Landscaping Company Ltd.

This position plays a pivotal role in leading the company's core divisions - Landscape Maintenance, Enhancements, Landscape Construction and Snow & Ice Management - ensuring operational excellence, efficiency, and profitability. The Director of Operations (DOS) will guide divisional leaders, oversee project delivery and maintenance services, implement scalable systems that support continued growth and ensure outstanding client service.

The ideal candidate is a strategic yet hands-on leader who thrives in a dynamic environment, has deep operational experience, and is motivated to mentor & train teams while driving performance and innovation.

Key Responsibilities

  • Provide leadership and strategic direction across all operational divisions.
  • Oversee day-to-day production, scheduling, and resource allocation.
  • Standardize and optimize operational processes to enhance efficiency and quality.
  • Develop, manage, and monitor divisional budgets and key performance metrics.
  • Collaborate with Sales, HR, and senior leadership to ensure business alignment and cross-departmental communication.
  • Support client relations by ensuring service excellence and addressing escalated concerns.
  • Lead and mentor division managers, project managers, and field teams to achieve company goals.
  • Drive continuous improvement, innovation, and team development initiatives.
  • Ensure safety, environmental, and regulatory compliance across all worksites.

Qualifications

  • Bachelor's degree in Business Administration, Horticulture, Landscape Management, or related field.
  • 10+ years of progressive leadership experience in landscaping, construction, or related service industries.
  • Proven success managing multi-million-dollar operations and diverse service lines.
  • Experience implementing systems, managing budgets, and scaling operations.
  • Strong financial acumen with knowledge of job costing and operational KPIs.
  • Proficiency with operational and project management software (LMN, Aspire, or similar).
  • Exceptional leadership, communication, and problem-solving skills.
  • Valid Class 5 BC Driver's License.

Job Type: Full-time

Benefits:

  • Casual dress
  • Company car
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Experience:

  • Landscaping: 3 years (preferred)

Work Location: In person

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