Client Care Specialist

16 hours ago

Red Deer AB TP A, Canada Cedarwood Veterinary & Animal Emergency Hospital Full time US$56,000 - US$72,000 per year

Overview

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for our clients and their beloved pets, providing exceptional customer service while managing the front desk operations. Your responsibilities will include scheduling appointments, maintaining electronic medical records, and ensuring a welcoming environment for both pets and their owners. The shift is rotation style of 4 days on and 4 days off of 5pm-3am's.

Training will be completed during the daytime for approx 4 weeks at a wage of $19.17/hour, once trained will transition into the evening rotation.

Responsibilities

  • Greet clients and their pets warmly upon arrival, creating a friendly atmosphere.
  • Schedule and confirm appointments using electronic medical records systems.
  • Manage phone systems to handle incoming calls, inquiries, and appointment requests efficiently.
  • Maintain accurate patient records and ensure all documentation is up-to-date.
  • Process payments and manage billing inquiries in a timely manner.
  • Fill prescriptions and ensure accuracy
  • Ensure waiting area and examination rooms are clean, tidy and stocked
  • Assist with administrative tasks such as filing, data entry, and inventory management.
  • Collaborate with veterinary staff to ensure smooth operations within the clinic.
  • Provide information on services offered and educate clients on pet care as needed.

Skills

  • Administration experience (1-2 years) is preferred and beneficial
  • Familiarity with front desk operations in a medical office environment is preferred.
  • Knowledge of medical terminology related to veterinary care is beneficial.
  • Strong administrative skills with attention to detail and organization.
  • Excellent communication skills, both verbal and written, to interact effectively with clients and team members.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.

Join our team as a Veterinary Receptionist (evenings) where your passion for animals and commitment to excellent service will make a difference in the lives of our clients and their furry companions

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount
  • Wellness program

Application question(s):

  • Are you reliably committed to an evening shift of 5pm-3am's (4 days on, 4 days off) ?

Work Location: In person

  • Client and Animal Care Specialist

    1 week ago

    Red Deer, Canada Animal Emergency Hospital Full time

    Seeking a full time client and animal care specialist to work in a high-paced emergency veterinary clinic. Must have exception communication skills and a strong work ethic. Veterinary Assistant providing care for both patients and clients. This job will be a combination of veterinary assistant (animal handling, general cleaning, patient care, such as...

  • Client Care Specialist

    5 days ago

    Red Deer, Canada Animal Emergency Hospital Full time

    Seeking a full time client care specialist to work in a high-paced general practice and emergency veterinary clinic. Must have exception communication skills and a strong work ethic. This position consists of daytime shifts in a rotation style of 4 days on and 4 days off allowing employers a greater work/life balance than the typical 9-5 work...

  • Remote Bilingual Client Care Specialist

    3 weeks ago

    Red Deer, Canada Aurora Cannabis Inc. Full time

    A cannabis company is seeking a Bilingual Client Care Specialist for its Medical Sales Division to handle patient inquiries and ensure a positive experience. Responsibilities include processing documentation and communicating with healthcare professionals. Ideal candidates should have customer service experience, attention to detail, and empathy. This role...

  • Client Service Specialist

    3 days ago

    Red Deer, Canada Rise Overseas Immigration Full time

    **Job Summary** The Client Services Specialist will be responsible for managing client accounts, providing exceptional customer service, and ensuring client satisfaction. This role will involve utilizing various software tools and platforms to support clients in the financial services sector. **Duties**: - Develop and maintain strong client relationships...

  • Product Specialist

    7 days ago

    Red Deer, AB TP A, Canada GARY MOE HYUNDAI Full time $40,000 - $120,000 per year

    Are you passionate about cars, great with people, and driven to succeed? Our Hyundai Team is looking for an enthusiastic Product Specialist to join our team This is a fantastic opportunity to build a rewarding career in the automotive industry with one of Canada's most trusted brands.What You'll DoGreet customers in a friendly and professional manner.Assist...

  • Lawn Care Specialist

    5 days ago

    Red Deer County, Canada Marshall Construction Company Inc. Full time

    _**Garden and Lawn Care Specialist**_ Are you a **retiree or college student looking for summer seasonal work?** We have work for you! We are looking for a seasonal/part-time gardener and lawn care specialist to join our team! A gardener and lawn care specialist is proficient in various horticultural tasks including: - Planting, pruning, and maintaining...

  • Client Care Coordinator

    1 week ago

    Red Deer, Canada Comfort Keepers Red Deer and Area Full time

    **Scheduling Coordinator** **Job Summary**: Ensures the quality and continuity of care of clients. Routinely interacts with other CK staff as well as clients, family members, community providers/ referral sources, care/case managers, and other third-party payors to optimize the effective care of the client. This position should contribute to operating...

  • Health Care Aide

    3 days ago

    Red Deer, Canada Heart2Care Home Care Full time

    **URGENT NEED!!** We are thrilled to inform you about an exciting opportunity for a full-time position in Red Deer. This position offers an excellent chance for dedicated healthcare aides like yourself to provide exceptional care and positively impact our clients' lives. Key Details: Position: Full-Time Healthcare Aide Location: Red...

  • Health Care Aide

    3 weeks ago

    Red Deer, Canada Saint Elizabeth Health Care Full time

    Why join our team? - Competitive compensation: Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, on demand pay, and exclusive perks/discounts available only to SE Health staff. - Develop yourself with SE: We have education bursaries, Tuition Assistance Programs, continuing education, training, and professional...

  • Brand Specialist

    2 weeks ago

    Red Deer, Canada TBS - The Team & Corporate Store Full time

    **BRAND SPECIALIST (SALES REPRESENTATIVE)** TBS - The Team & Corporate Store **JOB SUMMARY** With a passion for sales, the Brand Specialist is a vital role at TBS. You will facilitate high-quality relationships with a variety of clients to assist with their branded apparel and corporate gift needs. You’ll become a marketing swag guru. TBS offers a warm,...