Senior Site Reliability Engineer

Job Description

What is the opportunity?

Join our Commercial, Core Banking and Payments Technology (CCBPT) team as a Senior Site Reliability Engineer, where you'll play a key role in supporting our cloud and distributed environments for the Personal Commercial Credit SRE & Ops team. This exciting opportunity will challenge you to work with cutting-edge technologies, including AI and emerging innovations, and collaborate closely with development teams to deliver embedded SRE solutions. As a vital link between QE, DevOps, Development, Infrastructure, and Support teams, you'll leverage your strong technical skills to solve complex problems and drive success across multiple components and technologies. If you're passionate about tackling new challenges and developing innovative solutions, we invite you to join our team and take your career to the next level.

What will you do?

• Manage a small team of SREs 
• Automate, automate and automate – Identify, design, write and test automation procedures using AI, Ansible and other relevant technologies
• Support applications running on many platforms including OpenShift and distributed systems
• Design and implement Chaos Engineering experiments and Disaster Recovery procedures to test and validate system resilience and reliability
• Establishing and monitoring SLO and supporting SLIs for various applications
• Responsible for developing and establishing observability strategies for applications
• Build and implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
• Provide leadership and technical support for OAs, developers and DevOps engineers
• Support incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support, and release deployment requirements

What do you need to succeed?

Must-have

• 5+ years of experience as Site Reliability Engineer
• A Bachelor's degree in Computer Science or related technical field (Example: Mathematics/Engineering/Physics), or equivalent practical experience
• Strong Kubernetes and Cloud working knowledge with experience and understanding of CICD pipeline and DevOps / Agile Methodology
• Advanced knowledge of the following SRE practices and technologies: Python, YAML, Shell scripting, OpenShift, Linux, MongoDB, Dynatrace, Prometheus, PagerDuty, Moog, Splunk, Elastic, Ansible, Grafana, Chaos Engineering, MQ, Kafka
• Perform production support role, including off-hours support
• Effective negotiation skills, and stakeholder management
• Excellent communication skills

Nice-to-have

• Strong knowledge in AI and building AI-based solutions
• Some experience managing people 
• Coding experience in Java/Python and/or scripting with Shell, Bash, Groovy or Javascript
• Knowlege of process automation and orchestration platforms like Camunda is a plus 
• Knowledge of deploying and supporting distributed applications
• In-depth hands-on experience in a variety of SRE tools (Ansible, Catchpoint)
• Experience working as an SRE within the Financial Industry

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work in AI and emerging technologies
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

Job Skills

Agile Methodology, AI Programming, Chaos Engineering, Cloud Technology, Distributed Environments, Emerging Technologies, Kubernetes, Payment Handling, People Management, Python (Programming Language), Red Hat Ansible, SRE Observability

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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